Technical Support Specialist in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

Company Overview

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Talingual is a global outsourcing partner operating in over 35 countries worldwide. Our multilingual hub in Lisbon is looking for talented individuals to join our team.

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Salary and Benefits

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The successful candidate can expect a competitive monthly gross salary of 21000 Euro (approximately 1500 x 14), plus a performance bonus potential of 1440 Euro p/m (120 x 12). Additionally, you will receive a net per working day food voucher of 7.23 Euro.

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Job Description

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We are seeking a Technical Support Advisor to represent a global technology brand. As the first point of contact for customers via phone, emails, and chat, you will answer general inquiries and resolve technical issues with their voice assistant device. First-time resolution, taking ownership, and customer satisfaction are crucial in this role.

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Required Skills and Qualifications

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To succeed in this position, you should be fluent in Danish and English, have previous customer service or technical support experience, and possess IT literacy. You must also be able to multitask and have an interest in new technologies.

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Location

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Lisbon, Portugal

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About Relocation

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If relocating from outside Portugal, we offer a relocation package including flight reimbursement and a subsidised room in a company apartment in Lisbon for rent of 280 Euro p/m.

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What We Offer

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Fully paid training is provided, and excellent career opportunities await you. After six months in service, you will receive free health insurance.



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