Marketing and Data Insights Professional
2 semanas atrás
We are seeking an exceptional Marketing Analyst to join our team at FedEx. As a leading global transportation company, we connect over 220 countries and territories every day.
Company OverviewFedEx is a diverse organization with 530,000 team members from around the world. We strive to deliver exceptional customer experiences by working together as one team.
About the RoleThis exciting opportunity involves developing a deep understanding of our customer base to support more effective marketing activities. You will be responsible for delivering insights through analysis to drive key business decisions or address specific business questions.
You will work closely with other marketing groups to influence customer touchpoints and achieve successful interactions that improve ROI. This role also involves developing advanced tools for a holistic view of interactions and engagements with customers, analyzing key drivers to results, and managing reporting of KPIs.
Key Responsibilities:- Develop a profound understanding of our customer base in support of delivering more effective marketing activities
- Deliver insight through analysis to drive key business decisions or address specific business questions
- Involved with customer strategy development in conjunction with other marketing groups to influence customer touch points to realise more successful interactions and improve ROI
- Develop advanced tools for a holistic view of interactions and engagements with customers as well as analysing the key drivers to results
- Developing and managing reporting of KPI's to provide metrics that are to be used to feed back into analysis and tools to influence future strategies
- Supporting or leading projects by applying area of expertise
- Expertise in data analysis tools: Proficiency in data analysis tools and platforms such as SAS, Alteryx, Databricks, SQL, Excel, and data visualization tools like Tableau or Power BI to analyze and present data.
- Experience with query languages (such as SQL, Hive, R, Python, etc.)
- Very good planning and organisational skills
- Strong analytical skills: Ability to interpret complex data sets, identify patterns, and provide actionable insights that drive customer engagement and marketing effectiveness.
- Reporting: Excellent skills in creating clear, concise reports and presentations to communicate findings and recommendations to both technical and non-technical stakeholders.
- Excellent interpersonal & communication skills with the ability to interact effectively throughout various functional groups and hierarchical levels
- Excellent knowledge of English is a must (working language)
- Attractive compensation package: $80,000 - $110,000 per year, depending on experience
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
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