Customer Experience Manager

**Customer Care Role**OverviewAs a Customer Care Agent at Abroad Experience, you will be the key point of contact for European customers, handling incoming communications and contributing to improve customer satisfaction. Your duties include maintaining expert knowledge of our company products and services, providing vital insights of customer needs, and...

Customer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...

**About Customer Labs in Lisbon**Lisbon, Portugal's vibrant capital city, is a hub of rich history and culture. The majestic São Jorge Castle overlooks the Tagus Estuary and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum showcases centuries-old ceramic tiles.We engineer exceptional customer experiences for forward-thinking brands...

Customer Experience Manager Mission Amplifon is a global leader in hearing care solutions, and we're looking for a talented individual to join our international Marketing team. Your TasksDevelop and implement strategies to improve lead conversion and appointment rates.Collaborate with cross-functional teams to design and execute customer contact...

Job Overview:Savoy Signature is seeking a seasoned Customer Experience Manager to drive strategic initiatives and enhance the overall guest experience. Reporting directly to the Chief Commercial Officer, the successful candidate will be responsible for: Developing and implementing customer-centric strategies to improve satisfaction and loyalty Analyzing...

Job SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Nestle Operational Services Worldwide Sa. In this role, you will be responsible for facilitating effective communication between business categories and operational teams, driving the progress of CRM projects, and capturing forecasts to support campaign rollouts.

About LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...

Job Overview: We are seeking a Customer Experience Manager to help our customers achieve their goals and maximize the value they receive from our product. As a key member of our customer-facing team, you will be responsible for managing a sizable book of business, ensuring customer satisfaction across multiple stakeholders, and building trust with our...

About the RoleWe're seeking an experienced Senior Customer Experience Manager to lead our first-ever Scaled Customer Success team in Lisbon. As a key member of our Global Scaled Customer Success organization, you'll play a pivotal role in shaping the team's success and making an immediate impact.Job DescriptionThe ideal candidate will have a strong...

About the Role:We are seeking a Customer Experience Manager to enhance the overall customer experience by managing and optimizing systems, workflows, and teams that engage with customers. The ideal candidate will ensure that all processes and operations related to customer service are efficient, effective, and aligned with the company's strategic goals.Key...

Job OverviewFedEx Group is a leading logistics and transportation company that connects people and businesses around the world.We are seeking an Exceptional Customer Experience Manager to join our team in providing top-notch customer service and support.

Job DescriptionAs a Customer Experience Manager at Sonyos Homes Lda, you will be responsible for overseeing the daily operations of our short rental properties in the Lisbon area and surrounding region.About UsWe are a fully committed company to creating homes away from home for our guests and helping property owners earn more income from their properties by...

At Blueground, we are passionate about creating a home away from home for our guests. As a Customer Experience Manager in our centralized team, you will play a vital role in ensuring our guests feel at peace, flexible, and confident to explore new adventures.We are seeking an experienced professional with excellent communication skills to join our team based...

About UsAt Amplifon, we are committed to delivering exceptional hearing care solutions and services that bring joy and fulfillment to our customers. Our team of passionate professionals is dedicated to making a positive impact on people's lives.Role OverviewWe are seeking an experienced Customer Experience Manager to join our international Marketing team....

Role OverviewWe are seeking a seasoned Customer Experience Manager to lead our team in delivering exceptional support experiences for our global customers on their digital transformation journey. This role offers the opportunity to accelerate your career growth, hone your customer relationship management skills, and develop deep technology industry...

About PhiturePhiture is a leading provider of customer experience solutions, dedicated to empowering businesses to deliver exceptional customer experiences. Our team of experts works closely with clients to design and implement tailored training programs that enhance the skills and knowledge of customer-facing employees.Job SummaryWe are currently seeking a...

About ZendeskAt Zendesk, we empower businesses to deliver exceptional customer experiences. Our software helps organizations build meaningful connections with their customers, driving growth and loyalty.Job Title: Customer Success Manager - Scaled Customer Experience LeadLocation:Lisbon, PortugalSalary:$80,000 - $100,000 per year, depending on...

Maersk, a global leader in integrated logistics, is seeking a Customer Experience Operations Manager to join their team. This exciting role offers the opportunity to drive closures and provide high-level customer service orientation. The successful candidate will have solid experience with logistics/supply chain and related areas, as well as good knowledge...

Job Summary:We are seeking a Retail Operations Manager to join our team in LISBON, CT. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences by managing and executing effective front-end operations and expectations.Key Responsibilities:Lead Store Recovery Standards: Maintain high standards of...

About the Role:In this exciting position, you will play a key role in enhancing customer satisfaction and relationships. As a Customer Experience Manager, you will be responsible for monitoring customer requests through online chat, qualifying and prioritizing requests to ensure efficient handling, and providing support and training to various users. Your...