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Technical Support Specialist Role in Lisbon

1 semana atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

**Join Our Team:**

We're looking for a talented and customer-focused Customer Support Specialist to join our innovative team in Lisbon, Portugal. As a key member of our team, you'll play a crucial role in delivering exceptional customer support and driving business growth.

About the Role:

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a flexible approach to problem-solving. You'll be responsible for handling customer inquiries across multiple channels, assisting with account management, technical support, and financial concerns.

Responsibilities:

  • Deliver top-notch customer support across various communication channels.
  • Assist with account setup, verification, logins, financial transactions, and tech-related issues.
  • Ensure an exceptional customer experience through clear and effective communication.
  • Address inquiries and concerns promptly with professionalism.
  • Foster strong client relationships through transparent communication.
  • Uphold service quality while adhering to company policies.
  • Recommend process enhancements to optimize customer interactions.

What We Offer:

  • Competitive Salary: Attractive compensation that values your skills.
  • Performance Bonus: Recognizing your achievements.
  • Meal Allowance: Covering your daily meals.
  • Transportation Support: Assisting with commuting costs.
  • Relocation Package: Enjoy a seamless transition with our support for your move.
  • Onsite Work: Engage and grow in a collaborative office environment.