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Italian Language Support Specialist
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About Us
Apply2Day is a leading company that values innovation, customer satisfaction, and growth. Our team works tirelessly to redefine customer service standards, and we're excited to welcome like-minded individuals to join us.
Salary & Benefits
We offer a competitive remuneration package of 14 salaries per year, with an extra bonus depending on performance appraisal. Additionally, you'll enjoy health care benefits and numerous other discounts.
Your Role
We're seeking a highly skilled Italian Language Support Specialist to join our team. In this role, you'll be responsible for managing incoming calls, identifying and assessing customers' needs to achieve satisfaction, building relations of trust through open and interactive communication, and providing accurate, valid, and complete information by using the methods/tools available.
Required Skills & Qualifications
To excel in this position, you should possess:
- Native or near-native Italian language (C1-C2)
- A very good command of English (B2)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
Why Relocate?
Greece offers an attractive work-life balance, affordable living, and an amazing office view. With its rich history, cultural experiences, and modern amenities, Greece is an excellent choice for those looking to relocate.