Client Support Specialist with European Language Expertise
Há 7 dias
We are seeking a skilled Client Support Specialist with expertise in European languages to join our team at Language Matters in West London. This exciting opportunity offers the chance to work with a dynamic team providing high-level support and training on software products and services. With hybrid working arrangements, travel opportunities, and excellent career development, this role is perfect for a passionate and dedicated individual who wants to grow professionally.
Key responsibilities include delivering exceptional customer service, maintaining accurate CRM systems, and staying up-to-date with product knowledge to provide guidance and advice. You will also have the opportunity to demonstrate products, create training materials, and lead webinars. Traveling to clients and exhibitions will be part of your duties, promoting our software products and services.
To succeed in this role, you must have a customer-focused approach and be fluent in English, French, German, Danish, Norwegian, Finnish, or Swedish. A minimum of 2-3 years' experience in B2B customer/client services is required, along with strong IT skills and excellent interpersonal skills. Experience in the SaaS industry is advantageous but not necessary.
The salary for this position is estimated to be around £35,000 - £45,000 per annum, depending on experience. If you are a motivated and proactive individual looking to take your career to the next level, please apply by sending your CV in English and Word format to Covent Garden Recruitment.
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