Crypto Portfolio Management Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Token Metrics Tempo inteiro

At Token Metrics, we are seeking an experienced Crypto Portfolio Management Specialist to join our team. This role is ideal for individuals who excel in providing exceptional customer support and have a strong understanding of cryptocurrency products and services.

About the Role

This position involves assisting customers with their inquiries, resolving issues, and ensuring overall satisfaction. The successful candidate will be able to communicate effectively through various channels, maintain a positive attitude, and stay informed about product specifications.

Key Responsibilities:

  • Maintain a professional and empathetic approach when interacting with customers
  • Respond promptly to customer inquiries and resolve issues efficiently
  • Process orders, forms, and applications while maintaining accurate records
  • Work collaboratively with the team to enhance the customer experience and improve process efficiency

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