Collection Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Grupo Egor Tempo inteiro

Job Title: Collection Specialist - Spanish Speaker

Job Description:

We are seeking a highly skilled Collection Specialist to join our team at Grupo Egor. As a key member of our sales administration team, you will be responsible for managing client portfolios, ensuring timely payments, and providing exceptional customer service.

Main Responsibilities:

  • Manage clients portfolio
  • Ensure payment deadlines
  • Receive customer complaints and forward them to the respective subsidiaries
  • Obtain missing accounting information from clients
  • Record all complaints received either by phone or email
  • Follow-up on customer accounts
  • Establish a network of internal (SSC and Subsidiary) and external contacts (Customers)

Requirements:

  • Proven experience in a Cash-collection position (experience within a shared service environment would be a plus)
  • Advanced proficiency in Microsoft Office Excel, SAP, and other relevant software (Power BI)
  • Fluent in English and Spanish (higher level is mandatory)

What We Offer:

Integration in a solid and company that offers an opportunity of career progression. If you are interested in this job opportunity, click in the section "Enviar Candidatura" to send us your CV application. The selected candidates will be contacted within 10 working days.


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