Multilingual Quality Assurance Specialist with Japanese Proficiency
Há 6 dias
We are seeking a skilled Multilingual Quality Assurance Specialist to join our team at Recruitment Direct in Lisbon, Portugal. This is an office-based role that requires strong analytical skills and attention to detail.
Job Overview
The primary goal of this position is to serve as a Quality Analyst for quality guidelines, ensuring the highest standards are met across various content types. This involves evaluating and rating content including audio, video, text, and photos, providing thorough written explanations to support each rating and enhance overall rater quality.
Daily Duties
* Evaluate and rate various content types, including audio, video, text, and photos.* Provide ratings with written rationales for individual judgments and decisions, adhering to the provided task guidelines.* Participate in calibration sessions with the team and stakeholders:* Follow instructions from the team lead to ensure consistent quality standards.* Assist in training and provide feedback to team members as part of the process model.* Collaborate with team members:* Share best practices and contribute to a continuous improvement culture.* Manage multiple assignments simultaneously:* Work independently with minimal guidance or assistance from senior or peer team members.* Assist in the interview process:* Support the team lead/manager in hiring future team members.* Ensure adherence to KPIs:* Maintain all KPI-related tasks to avoid business impact.* Handle multiple customer projects concurrently:* Meet customer requirements while working on several projects at once.
Requirements
We require:
* English C1 level proficiency and native level Japanese.* University degree preferred.* Willingness to work flexible shift timings.* Strong technical skills with G Suite, especially Google Sheets.* Attention to detail, rigor, and analytical skills.* Excellent verbal and writing skills with the ability to present reasoning in a clear, concise, and logical manner.* Strong sense of logical reasoning and decision-making abilities.
Estimated Salary: €45,000 - €55,000 per annum, depending on experience.* We offer a competitive salary package that reflects your skills and qualifications. Our salary range takes into account the cost of living in Lisbon, Portugal, and is based on industry standards.* Benefits:* Opportunities for professional growth and development* Flexible work arrangements to suit your needs* A supportive and collaborative work environment* Access to cutting-edge technology and tools* Recognition and reward for outstanding performance
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