Dutch Customer Service Representative at EasyPark
2 meses atrás
About Cityjoboffers
Cityjoboffers is a leading company in the digital parking industry, revolutionizing urban mobility with innovative solutions. We are seeking a highly skilled Dutch Customer Service Agent to join our team in Lisbon.
Your Responsibilities
As a Customer Service Agent, you will provide exceptional support to customers via various channels, including telephone, WhatsApp, Chat, Email, and Social Media. You will also update internal systems with the latest information and collaborate with other departments to ensure customer support excellence.
Requirements
To succeed in this role, you must be fluent in Dutch with a strong command of English, both verbal and written. You should also have a keen interest in smart city solutions and digital technologies, be detail-oriented with excellent problem-solving skills, and able to handle sensitive customer interactions professionally.
Offer
We offer a competitive local salary, lots of holidays, paid initial training, private health care insurance, and a multicultural work environment. You will also have access to well-being programs, career development opportunities, and involvement in innovative projects in smart city and mobility solutions.
Relocation Package
We provide a relocation package, including pick-up from the airport, administrative support, reimbursement of flight costs, and free annual flight home. You will also have the opportunity to live and work in the culturally rich city of Lisbon and enjoy company events, team buildings, and free language courses.
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