Customer Solutions Lead

3 semanas atrás


Lisboa, Lisboa, Portugal Pipedrive Tempo inteiro

Pipedrive is seeking a seasoned Customer Solutions Lead to join our team in Lisbon. This role offers an exciting opportunity to drive business growth, develop leadership skills, and be part of a dynamic international company.

About the Role:
  • You will lead a team of customer-facing professionals, fostering collaboration, and ensuring seamless support for our clients.
  • Develop and implement strategies to enhance customer satisfaction, loyalty, and retention.
  • Cultivate strong relationships with cross-functional teams, stakeholders, and customers to drive business results.
  • Maintain up-to-date knowledge of industry trends, best practices, and competitors to stay ahead.
About You:
  • A minimum of 5 years of experience in customer-facing roles or leadership positions, preferably in SaaS or related industries.
  • Proven track record of success in customer engagement, retention, and growth.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze complex problems, prioritize tasks, and make informed decisions.
  • Bachelor's degree in Business Administration, Marketing, or a related field.
What We Offer:
  • Competitive salary: €80,000 - €120,000 per annum (dependent on experience).
  • A comprehensive benefits package, including health insurance, meal allowance, and flexible work hours.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A diverse and inclusive work environment where you can grow professionally and personally.
  • The chance to work with a world-class product that has transformed the lives of thousands of businesses worldwide.
How to Apply:

Send your resume and a cover letter explaining why you're the ideal candidate for this role. Please include any relevant certifications, education, or experience.



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