Customer Solutions Lead
3 semanas atrás
Pipedrive is seeking a seasoned Customer Solutions Lead to join our team in Lisbon. This role offers an exciting opportunity to drive business growth, develop leadership skills, and be part of a dynamic international company.
About the Role:- You will lead a team of customer-facing professionals, fostering collaboration, and ensuring seamless support for our clients.
- Develop and implement strategies to enhance customer satisfaction, loyalty, and retention.
- Cultivate strong relationships with cross-functional teams, stakeholders, and customers to drive business results.
- Maintain up-to-date knowledge of industry trends, best practices, and competitors to stay ahead.
- A minimum of 5 years of experience in customer-facing roles or leadership positions, preferably in SaaS or related industries.
- Proven track record of success in customer engagement, retention, and growth.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze complex problems, prioritize tasks, and make informed decisions.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Competitive salary: €80,000 - €120,000 per annum (dependent on experience).
- A comprehensive benefits package, including health insurance, meal allowance, and flexible work hours.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A diverse and inclusive work environment where you can grow professionally and personally.
- The chance to work with a world-class product that has transformed the lives of thousands of businesses worldwide.
Send your resume and a cover letter explaining why you're the ideal candidate for this role. Please include any relevant certifications, education, or experience.
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