Senior Customer Solutions Lead
3 semanas atrás
We are seeking an experienced Senior Customer Solutions Manager to lead a team of managers and aspiring managers. This role is responsible for the day-to-day operations, ensuring the team achieves key objectives and promotes initiatives that drive efficiency and customer satisfaction.
Responsibilities:- Manage a team of Managers and Aspiring Managers in all locations
- Provide ongoing feedback to help them grow and develop their careers
- Maintain team performance, monitoring KPIs and OKRs through data-driven analysis
- Identify areas for operational improvement and implement change plans
- Support communication of company mission, vision, and values to internal stakeholders
- Create a work environment prioritizing customer satisfaction and employee happiness
- Team-oriented leadership skills with high accountability
- Ability to remain calm under pressure and prioritize tasks
- Effective collaboration and conflict resolution skills
- Solid understanding of company structure and processes
- Strategic thinking and execution orientation
A value-driven workplace where people come first, with a diverse international team spanning 50+ countries and offices across Europe and the US. Enjoy flexible working hours, competitive salary ($80,000 - $110,000 per year), health insurance, meal allowance, and opportunities for personal and career development.
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Customer Solutions Lead
3 semanas atrás
Lisboa, Lisboa, Portugal Pipedrive Tempo inteiroPipedrive is seeking a seasoned Customer Solutions Lead to join our team in Lisbon. This role offers an exciting opportunity to drive business growth, develop leadership skills, and be part of a dynamic international company.About the Role:You will lead a team of customer-facing professionals, fostering collaboration, and ensuring seamless support for our...
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Senior Customer Support Expert for Video Streaming
3 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout Lisbon - A City of Endless PossibilitiesLisbon, a captivating destination where modern architecture seamlessly blends into historic neighborhoods. From seafood to bacalhau, you'll find an array of restaurants offering delicious meals at affordable prices with breathtaking sea views.Company OverviewWe empower companies to modernize technology, reimagine...
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Senior Project Manager Lead
Há 19 horas
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroAbout Alter SolutionsWe are a dynamic organization that values innovation and excellence. Our mission is to deliver high-quality projects that meet the evolving needs of our clients.Job OverviewWe are seeking an experienced Senior Project Manager Lead to join our team. The successful candidate will lead and manage complex projects across multiple business...
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Customer Solutions Expert Lead
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are looking for a highly skilled Customer Solutions Expert to join our team in Lisbon, Portugal.As a Customer Solutions Expert, you will be responsible for providing top-notch support to our clients. You will work closely with our support team to efficiently answer customer inquiries and resolve issues. Our ideal candidate is passionate about helping...
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Customer Solutions Expert Lead
Há 7 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroBlu Selection - Customer Solutions SpecialistWe are looking for a skilled Customer Solutions Specialist to join our Lisbon office and provide exceptional support to German-speaking clients.The ideal candidate will have a passion for helping others and making a positive impact. As a key member of our support team, you will work closely with colleagues to...
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Technical Lead for Customer Support Solutions
3 semanas atrás
Lisboa, Lisboa, Portugal Microsoft Tempo inteiroOverviewMicrsoft's Customer Experience & Success organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. As a Technical Lead for Customer Support Solutions, you will contribute to building a future where customers come to us not only because we provide industry-leading products and services but...
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Senior Software Solutions Lead
Há 19 horas
Lisboa, Lisboa, Portugal Inetum Tempo inteiroInetum is seeking an experienced Senior Software Solutions Lead to spearhead the implementation and support of software solutions in document management. This professional will serve as a bridge between clients, technical teams, and project/client managers, ensuring the delivery of robust solutions that meet client needs.ResponsibilitiesLead and coordinate...
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Senior Technical Lead
2 meses atrás
Lisboa, Lisboa, Portugal Relex Solutions Tempo inteiroEngineering Manager RoleAt Relex Solutions, we're pushing the boundaries of optimization software to drive growth for retailers and consumer brands. Our Technology team is at the forefront of this innovation, leveraging cutting-edge tech to develop scalable solutions that transform the retail landscape.Key Responsibilities:Lead a team of engineers to deliver...
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Digital Solutions Architect Lead
4 semanas atrás
Lisboa, Lisboa, Portugal Vodafone Tempo inteiroJob OverviewVodafone seeks an experienced Digital Solutions Architect Lead to design and implement innovative digital solutions that drive business growth and customer satisfaction. This role requires a strong technical background, excellent leadership skills, and the ability to collaborate with cross-functional teams.Salary: €120,000 - €150,000 per...
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Cloud Solutions Delivery Lead
4 semanas atrás
Lisboa, Lisboa, Portugal Amazon Tempo inteiroDrive innovation and deliver exceptional results as a Cloud Solutions Delivery Lead at Amazon Web Services. With a strong background in IT project management, you will lead internal AWS, external partner, and customer teams to successful outcomes.About the RoleFoster close collaboration with cross-functional teams and stakeholders to develop tailored...
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Senior QA Automation Lead
Há 1 mês
Lisboa, Lisboa, Portugal Grit Solutions Tempo inteiroGRiT Solutions is looking for a seasoned Senior QA Automation Lead who will be responsible for testing and ensuring the high-quality delivery of our software solutions. Our ideal candidate will have a deep understanding of software testing methodologies and best practices, with a proven track record of delivering automation solutions using tools such as...
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Senior C++ Developer for Mobile Payment Solutions
2 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroAt Alter Solutions, we're driving innovation in mobile payment solutions, and we need a seasoned Senior C++ Programmer to lead the way.About UsAlter Solutions Portugal is an IT Consultancy Company promoting Digital Transformation as part of the Alter Solutions Group, founded in 2006. We partner with over 120 clients and have a team of over 500 people working...
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Senior Team Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroAbout the OpportunityWe are seeking a Senior Team Manager to lead our omnichannel solutions team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.
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Senior Customer Experience Management Lead
2 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAt Teleperformance Portugal, we're committed to providing exceptional customer experiences. We're seeking a highly skilled Senior Customer Experience Management Lead to join our team.**Job Summary:**The Senior Customer Experience Management Lead will oversee the provision of services, driving key performance indicators (KPIs) by managing a team of 1st Line...
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Senior Customer Support Team Lead
Há 1 mês
Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiroAbout the Role:We are seeking a highly skilled Senior Customer Support Team Lead to join our team at RoomRaccoon.Key Responsibilities:Lead and guide Customer Support Consultants towards excellence in providing high-quality support to our customers.Manage complex customer issues and escalations, ensuring a seamless operation of our customer support...
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Senior Business Solutions Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Aurum Solutions Ltd Tempo inteiroCompany Overview">Aurum Solutions Ltd is a forward-thinking organization that specializes in financial and transactional data reconciliation software solutions. We strive to empower our clients by delivering industry-leading technology that streamlines their reconciliation processes.">About the Role">We are seeking a highly skilled Senior Business Solutions...
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Senior Backend Developer in Supply Chain Solutions
3 semanas atrás
Lisboa, Lisboa, Portugal Relex Solutions Tempo inteiroAt Relex Solutions, we create innovative supply chain and retail planning software that drives sustainability and efficiency. Our team of experts develops cutting-edge solutions that delight customers and deliver tailored tech experiences.Job OverviewWe're seeking a skilled Senior Backend Developer to join our Helsinki or Lisbon-based Replenishment team. As...
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Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroAbout UsAlter Solutions Portugal is a leading IT consultancy company, driving digital transformation across various industries. As part of the Alter Solutions Group, we have a strong presence in thirteen countries worldwide.Job DescriptionWe are seeking a highly skilled Senior Artificial Intelligence Solutions Architect to join our Technology Architecture...
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Senior PL/SQL Developer Lead
3 semanas atrás
Lisboa, Lisboa, Portugal Grit Solutions Tempo inteiro**About Grit Solutions**We are a passionate team of technologists dedicated to delivering innovative solutions while building strong relationships with our clients.Our mission is to create a diverse and inclusive environment where every individual can contribute uniquely to our collective success.We believe that talent, intelligence, passion, and...
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Senior Mobile Payment Solutions Architect
4 semanas atrás
Lisboa, Lisboa, Portugal Alter Solutions Tempo inteiroWe are seeking a highly skilled Senior Mobile Payment Solutions Architect to join our international project at Alter Solutions.About the RoleThe ideal candidate will have expertise in designing and developing SDK solutions for Android applications using C++ and Java.The successful candidate will be responsible for leading and supporting the development team,...