Renewals Expert

2 semanas atrás


Lisboa, Lisboa, Portugal Sovos Compliance Tempo inteiro

Transform Tax Compliance with Sovos

We're seeking a skilled Renewals Specialist to join our team at Sovos Compliance. As a global leader in tax compliance, we're revolutionizing the way businesses navigate the ever-changing regulatory landscape.

As a Renewals Specialist, you'll play a critical role in ensuring the success of our customers' renewals. You'll cultivate relationships with key stakeholders, collaborate with Account Management and Customer Success teams, and implement industry best practices to enhance the customer experience.

Key Responsibilities:

  • Cultivate relationships with key stakeholders within our Customers
  • Collaborate with Account Management and Customer Success to build comprehensive account plans
  • Implement industry best practices to enhance the overall customer experience during renewal
  • Proactively identify and capitalize on renewal upsell opportunities within assigned territories
  • Lead negotiations with customers to ensure successful renewal
  • Partner with stakeholders to resolve any account issues impacting renewal
  • Ensure operational excellence throughout the renewal process
  • Maintain tactical awareness and address any challenges promptly
  • Maintain predictability in forecasting and delivering against targets
  • Strive to exceed expectations in all aspects of renewal management

Requirements:

  • 2-3 years of experience in renewals management or account management in the software industry, specifically focusing on SaaS solutions and services
  • Proven track record of achieving sales or renewal quotas, particularly for SaaS Renewals
  • Strong negotiation and communication skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Proficiency with Microsoft Office applications, and Salesforce CRM is a plus
  • Experience advocating for clients while ensuring company policies are upheld
  • Demonstrated ability to build and maintain strong client relationships
  • Effective at handling difficult situations and resolving issues promptly and effectively
  • Experience balancing the needs of multiple stakeholders within tight timelines and resource constraints

What We Offer:

  • Health Insurance
  • Life Insurance
  • Personal Accidents Insurance
  • Meal Allowance
  • Continuing opportunities for further Learning & Development
  • Progressive Wellness Program
  • A chance to work with talented and passionate people in a rewarding and values-driven environment

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.


  • Renewals Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Sovos Compliance Tempo inteiro

    Renewals Specialist Job DescriptionAt Sovos Compliance, we're seeking a highly skilled Renewals Specialist to join our team. As a key member of our organization, you will be responsible for managing renewals for SaaS customer accounts, building strong relationships with key stakeholders, and implementing industry best practices to enhance the customer...

  • Renewals Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Sovos Compliance Tempo inteiro

    About the Role:We're seeking a Renewals Specialist to join our newly created Renewals organization at Sovos Compliance. As a key member of our team, you'll be responsible for successfully managing renewals for SaaS customer accounts, leveraging your strong negotiation and communication skills to drive results. This is a quota-carrying individual contributor...

  • Global Scale Expert

    2 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the Role: As a Global Scale Expert at Phiture, you will be responsible for leading a portfolio of our highest volume customer segment, leveraging technology, team-building, and data-driven programs to drive adoption and customer satisfaction.Key Responsibilities:• Ensure the success of the customer journey as measured by adoption and health scores•...


  • Lisboa, Lisboa, Portugal Convatec Inc. Tempo inteiro

    Job Title: Digital Workplace Messaging Team Lead - Technical ExpertJob Summary:We are seeking a highly skilled Digital Workplace Messaging Team Lead - Technical Expert to join our IT Operations team. As a key member of our team, you will be responsible for leading a small team of engineers and providing technical expertise in Microsoft Exchange and Exchange...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Social Media Sales and Marketing ExpertAbout the Role:We are seeking a highly motivated and experienced Social Media Sales and Marketing Expert to join our team. As a key member of our sales team, you will be responsible for building relationships with new and existing customers, identifying sales opportunities, and acquiring new advertisers...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Social Media Sales and Marketing ExpertAbout the Role:We are seeking a highly motivated and experienced Social Media Sales and Marketing Expert to join our team at Blu Selection. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive revenue growth and expand our customer base.Key...

  • IT Systems Architect

    4 semanas atrás


    Lisboa, Lisboa, Portugal Cgd Tempo inteiro

    Job Title: IT Systems Architect - Digital Transformation ExpertJob Summary: We are seeking an experienced IT Systems Architect to join our digital transformation team at Cgd. The successful candidate will be responsible for defining and validating the architecture of our digital services and contributing to the technological renewal of our digital...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company OverviewBlu Selection, a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world, is seeking a talented Digital Marketing Expert to join their international team. With a diverse workforce from over 80 nationalities, our company offers a unique opportunity to collaborate with...


  • Lisboa, Lisboa, Portugal Groupe Productlife Tempo inteiro

    Groupe Productlife is a global leader in regulatory outsourcing and consulting services for the life sciences industry. We are seeking a highly skilled Regulatory Affairs Specialist to join our teams in Portugal.As a Regulatory Affairs Specialist, you will be part of a dedicated team responsible for ensuring compliance with regulations in Southern Europe....

  • Scale Expert|Thousandeyes

    2 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    At ThousandEyes, we're dedicated to providing unparalleled visibility into digital experiences. As a Global Scale Specialist, you'll play a pivotal role in driving adoption and growth for our highest volume customer segment. This exciting role offers a unique blend of technology, team-building, and data-driven programs to efficiently drive customer success....


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Job DescriptionAs a Customer Success Business Manager, you will be part of our Cloud & Network Services (CNS) business group, which acts as an innovation engine for Nokia. Our team is focused on driving growth, improving competitiveness, and delivering software-driven solutions in 5G core, autonomous operations, security, monetization, and analytics.**Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company OverviewIn the vibrant city of Lisbon, Blu Selection is a multinational organisation that prioritises employee growth, language development, and social integration.SalaryWe offer two compensation options based on your level of experience:€950-€1,000 gross/month (including accommodation) for yearly or 1-year contracts, renewable€1,300-€1,400...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Be a Key Player in Digital MarketingWe are looking for a skilled Digital Marketing Consultant to join our team at Blu Selection, a leading international recruitment company. As a Digital Marketing Consultant, you will work with digital agencies to drive customer satisfaction and growth, analyzing campaign data and optimizing ROI for their digital marketing...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Company OverviewTalingual is a global outsourcing company with offices worldwide, supporting large international clients and assisting with business in over 30 languages. We offer a multicultural environment where you can grow professionally.SalaryAn estimated salary of around 1337 euro gross per month, including holiday bonus and meal allowance, plus free...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Drive Your Career in Digital MarketingWe're looking for a highly motivated Digital Marketing Sales Consultant to join our team in Lisbon. As a Digital Marketing Sales Consultant, you will be responsible for developing new marketing ideas, creating innovative solutions, and driving sales growth for our clients.Your Key Responsibilities:Support existing...


  • Lisboa, Lisboa, Portugal Codacy Tempo inteiro

    Job DescriptionWe are seeking a skilled Codacy Customer Success Manager to join our team. The ideal candidate will have 2-3 years of experience in customer success, account management, or a related field.About the RoleThis is a unique opportunity to work with a fast-growing startup that prioritizes customer success. As a Customer Success Manager, you will be...


  • Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    SAP enables you to bring out your best. Our company culture focuses on collaboration and a shared passion to help the world run better. We build the foundation for tomorrow and create a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. Our highly collaborative, caring team environment...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly motivated Customer Service Agent to join our team at Blu Selection. As a Customer Service Agent, you will be responsible for providing exceptional customer service to clients in the luxury fashion industry.Key ResponsibilitiesProvide fashion guidance to customers during their shopping experienceOffer expert advice and...


  • Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro

    Drive your career forward as a Business Development Representative specializing in social media for a leading multinational company. This role offers the opportunity to excel in sales and customer service solutions, working with a diverse international team of over 80 nationalities. About the RoleElevate your sales skills and passion for social media by...

  • Backend Developer

    1 semana atrás


    Lisboa, Lisboa, Portugal Cgd Tempo inteiro

    We are seeking a skilled Backend Developer to contribute to the technological renewal of Caixa's digital channels. In this role, you will work closely with our multichannel solutions area to ensure a consistent, easy, and intuitive experience across our digital platforms.Main Responsibilities:Develop and implement backend solutions using Java 17 or higher...