Clearance Specialist: Delivering Exceptional Service

4 semanas atrás


Lisboa, Lisboa, Portugal Fedex Group Tempo inteiro

Job Summary

We are seeking a highly skilled Clearance Administrator-Associate to join our team. As a key member of our clearance operations, you will play a vital role in ensuring the timely and effective processing of transactions, while maintaining legal and regulatory compliance.

About the Role

In this position, you will work closely with Customs to enable on-time clearance and delivery. You will be responsible for reviewing shipment data to identify customer and regulatory requirements, creating accurate and compliant clearance declarations, and conducting professional calls with customers or government agencies to obtain clarifications when needed.

Key Responsibilities

  • Review shipment data to identify exact customer and regulatory requirements
  • Create timely, accurate, and legally compliant clearance declarations using in-house systems
  • Conduct professional calls with customers or government agencies to obtain clarifications
  • Take ownership of routine customer and customs disputes, providing timely resolutions

Requirements

To be successful in this role, you will need:

  • Fluent English language skills (B2-C1)
  • Excellent communication and teamwork skills
  • Able to work to tight deadlines and prioritize tasks effectively
  • Good analytical and problem-solving skills
  • Ability to make independent decisions based on expertise

Benefits

We offer a competitive salary range of $55,000 - $70,000 per annum, depending on location and experience. In addition, we provide a wide array of formal training and on-the-job learning opportunities, as well as a diverse and inclusive work environment.



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