International Customer Support Specialist to Porto

2 semanas atrás


Porto, Porto, Portugal Nordic Jobs Worldwide Tempo inteiro

About Our Client
">">Nordic Jobs Worldwide's client is a pioneering global technology company that offers cutting-edge software solutions for remote access, control, and support of devices. Their innovative platform empowers users and customers worldwide by bridging distances and digitalizing processes through seamless connectivity.

Our Team Culture
">">With over 1,400 employees from more than 80 nationalities across 20+ locations worldwide, our team is truly global and diverse. We believe that embracing different backgrounds and experiences leads to better, more innovative solutions. One key to our success is our culture, which enables employees to learn, grow, and contribute meaningfully. If you're courageous and want to make an impact, join our winning team and help create a world that works better.

Job Summary
">">As a Norwegian-speaking Customer Support Specialist, you will be responsible for delivering exceptional customer experiences by resolving technical and accounting issues over the phone, tickets, and chat. You will showcase our software solutions via online demonstrations, identifying customer needs and forwarding requests to our sales department. Close collaboration with the Customer Support team is essential to deliver best-in-class experiences for our clients.

Requirements
">">We are looking for candidates with a university degree in economics or relevant vocational education such as commercial or technical training. Fluency in Norwegian and English is mandatory. Proficiency in other languages like Italian, Spanish, or French is a plus. Experience working with customers or in sales is desirable. Determination, enthusiasm, and a willingness to learn are essential. Strong communication skills and a passion for working with people are must-haves.

What We Offer
">">Join us and enjoy great compensation and benefits packages including a company achievement bonus and stock-based options, regular salary reviews. Our public transport-friendly office offers access to Corporate Benefits with many discounts. Regular team events and company-wide celebrations ensure a fun work environment. An open-door policy and flexible work hours allow you to balance your personal and professional life.

Estimated Salary Range: €45,000 - €60,000 per annum (dependent on experience)



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