Human Resources Administrator

Há 2 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

Award-winning advisory, broking and solutions company seeks experienced professional to join its Human Resources team.

WTW is a global leader in the industry, with a rich history dating back to 1828. The company has a strong presence in Lisbon, Portugal, and is committed to delivering exceptional results.

The Opportunity

The Human Resources team is a critical function within WTW, responsible for providing HR services, administrative support, and expertise to the Region's HR Function and to business stakeholders.

As the HR Specialist, you will be responsible for providing day-to-day support and guidance to the HR Services team, carrying out HR operational tasks, and developing and maintaining strong working relationships with Regional HR delivery teams and other key stakeholders.

Key Responsibilities

  1. Provide day-to-day support and guidance to the HR Services team
  2. Carry out HR operational tasks including effective Human Resources administration service relating to the employment lifecycle, preparing and amending where necessary HR documents, and employment contracts.
  3. Monitor the case management system (ServiceNow) and ticket assignment to relevant stakeholders.
  4. Develop and maintain strong working relationships with Regional HR delivery teams and other key stakeholders.
  5. Participate in ad-hoc projects as and when required.

Database Management

  1. Complete and maintain data in all HR Systems (Oracle HCM, Talent Acquisition Cloud, ServiceNow); organize, maintain, and update internal databases of relevant employee information.
  2. Ensure the HR Database accurately reflects current staff conditions and details, including inputting starters and leavers, contractual amendments, changes of details, annual leave, recording of sicknesses and other leave, and setting up reports.
  3. Be the first point of contact for all HR Admin-related queries.
  4. Respond to all customer inquiries in line with WTW standards.


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