Italian Customer Support Specialist for a Global Concierge Service
2 semanas atrás
**Company Overview**
Sitel Corp., a worldwide leader in concierge and loyalty services, is seeking an Italian Customer Support Specialist to join our team in Lisbon, Portugal.
**Job Description**
This role involves providing exceptional customer service to clients via inbound and outbound calls, written communication, and digital processing. Key responsibilities include:
- Managing customer relationships and maintaining accuracy and security of customer information on the database
- Identifying and escalating issues appropriately
- Composing thoughtful and accurate messages or customizing prepared responses to customer emails
- Researching information and solving problems using available resources
- Maintaining focus and efficiency in a fast-paced environment with multiple concurrent tasks
To succeed in this role, you will need to possess:
- Native or proficient level of Italian (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills
- Customer-oriented approach with a willingness to provide personalized care
- Attention to detail and quality of service: thoroughness, precision, reliability
- People-oriented interpersonal skills and ability to interact positively with peers and supervisors
**Benefits**
We offer a hybrid working model that requires some on-site training, after which you will have the option to work from home. We value memorable associate experiences and aim to improve your quality of life and grow your career.
**Compensation**
The estimated salary for this role is around €30,000 - €40,000 per year, depending on experience. This figure takes into account the cost of living in Lisbon, Portugal.
-
Italian Customer Support Specialist for Luxury Concierge Service
4 semanas atrás
Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiroAbout the Role: Sitel Corp. is seeking a skilled Italian Customer Support Specialist to join our team in a luxury concierge service. As a customer service specialist, your daily responsibilities will include managing customer relationships, processing client requests, and providing personalized care.Key Responsibilities:Comply with company policies and...
-
Lisboa, Lisboa, Portugal Sitel Tempo inteiroJob Summary:We are seeking a highly skilled Luxury Italian Customer Service Representative to join our team at Sitel, a leading global concierge firm. As a key member of our customer support team, you will be responsible for delivering exceptional service to high-net-worth clients.About the Role:This is a challenging and rewarding opportunity for an Italian...
-
Global Italian Customer Support Specialist in Lisbon
3 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the RoleAt Cross Border Talents, we are looking for a skilled Global Italian Customer Support Specialist to join our team in Lisbon. This role offers an exciting opportunity to work with a diverse customer base and provide top-notch support.
-
Italian Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Red Frog Recruitment Tempo inteiroRole OverviewRed Frog Recruitment is seeking a skilled Italian Customer Support Specialist to join our team. As an Italian Customer Support Specialist, you will be responsible for providing exceptional customer service to clients via phone, email, and chat in Italian. Your key responsibilities will include:Key ResponsibilitiesCustomer Support: Handle...
-
Italian Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal CBT Tempo inteiroJob DescriptionWe are looking for a Italian Customer Support Specialist to join our dynamic and international team in Lisbon.Company OverviewCBT is a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. Our mission is to deliver outstanding support to our customers worldwide.Key...
-
Italian Customer Service Advisor
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about providing exceptional customer support in a dynamic and inclusive environment? If so, we have the perfect opportunity for you!Cross Border Talents is seeking a skilled Italian Speaker Customer Service Advisor to join our vibrant team in Lisbon, Portugal. This role offers a unique blend of old-world charm and contemporary flair, from...
-
Italian Customer Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Gentleway Tempo inteiroCustomer Support Role - ItalianAt Gentleway, we're seeking a motivated and multilingual customer support specialist to join our team. As an Italian customer support specialist, you will be responsible for providing top-notch support to customers who have purchased ad placements or use Meta products. Key Responsibilities:Respond to customer inquiries via live...
-
Global Customer Support Specialist with Italian Fluency
1 semana atrás
Lisboa, Lisboa, Portugal Zumub Tempo inteiroOverviewZumub is a rapidly growing startup, and we are seeking an experienced Global Customer Support Specialist to join our team.This role is based in Portugal and requires fluency in both Portuguese and Italian. You will be working closely with customers, resolving issues and providing exceptional support.Job DescriptionWe are looking for a highly...
-
Italian Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal ADECCO RECURSOS HUMANOS Tempo inteiroBuongiorno! We are seeking a highly skilled Italian Customer Support Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our users who require assistance with our services.Key Responsibilities:Provide timely and effective support to users who request assistance with...
-
Italian Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Cbt Tempo inteiroCompany Overview: Cbt is a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers.Position: Italian Customer Support AdvisorLocation:...
-
Italian Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal CBT Tempo inteiroCompany Overview: CBT is a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to help us deliver outstanding support to our Italian-speaking customers.Position: Italian Customer Support AdvisorLocation: Lisbon,...
-
Lisboa, Lisboa, Portugal Savior Artigos Texteis Lda Tempo inteiroItalian Customer Support Service AdvisorAre you passionate about delivering exceptional customer experiences? Do you have a knack for communication and problem-solving? We're looking for a skilled Italian Language Customer Support Specialist to join our team in Lisbon, Portugal.About Us:Our company is a leading provider of customer support services to global...
-
Italian Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout Cross Border Talents:We are a leading global company specializing in providing exceptional customer support services. Our dynamic team is seeking Italian-speaking Customer Support Advisors to join us in Lisbon, Portugal.**Job Overview:**We are looking for a skilled Customer Support Advisor to provide outstanding service to our Italian-speaking clients...
-
International Customer Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout Cross Border Talents:We are a leading global company specializing in exceptional customer support services. Our mission is to provide top-notch support to clients worldwide.Position: International Customer Support SpecialistType: Full-time, On-site in Lisbon, PortugalSalary and Benefits:Competitive salary: €25,000 - €35,000 per year, depending on...
-
Italian Language Customer Service Expert
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroJob DescriptionWe are seeking a motivated and detail-oriented Italian Language Customer Service Expert to join our team at Customer Labs. As a Customer Support Specialist, you will play a vital role in providing top-notch service to our clients by handling customer inquiries related to product features, technical issues, and other questions through various...
-
Italian Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Adecco Tempo inteiroBecome a key player in our Customer Support team as an Italian Customer Support Specialist. We're looking for a native or fluent Italian speaker with excellent English skills to join our vibrant team in Lisbon. Your responsibilities will include handling user inquiries, understanding their needs, and passing on information to suppliers. If you have previous...
-
Italian Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Red Frog Recruitment Tempo inteiroSeeking a proactive and customer-oriented Italian Customer Support Specialist to assist clients with inquiries and issues related to telecommunications services. Key responsibilities include handling customer support via phone, email, and chat in Italian, resolving issues efficiently and professionally.Main Responsibilities:Customer Support: Handle inquiries...
-
Italian Account Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroAbout the RoleAtlean World, an international recruitment company, is seeking an Italian Account Support Specialist to join our team. As a global brand representative, you will be responsible for managing end-to-end order processes, resolving complex issues, and maintaining customer satisfaction.ResponsibilitiesManage end-to-end order processes and resolve...
-
Italian Customer Support Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout Cross Border TalentsWe are a leading global company specializing in providing exceptional customer support services. Our team is dedicated to delivering outstanding experiences to our clients, and we are currently seeking Italian-speaking Customer Support Advisors to join our dynamic team in Lisbon, Portugal.Job Title: Italian Customer Support...
-
Italian Customer Support Liaison
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroUnlock Your Career in Customer SupportWe are seeking a highly motivated and detail-oriented Italian Customer Support Specialist to join our dynamic team in Lisbon.About the Role:As an Italian Customer Support Specialist, you will be responsible for providing top-notch support to Italian-speaking customers via phone, chat, and email.Key...