Multilingual Customer Experience Specialist for Lisbon or Porto

Há 3 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

We are seeking a highly motivated and customer-focused individual to join our Cross Border Talents team as a Multilingual Customer Experience Specialist in Lisbon or Porto.

About the Role

This is an exciting opportunity to work with our international clients and provide exceptional customer service via email and phone calls. As a key member of our team, you will play a vital role in ensuring a seamless and positive experience for our customers.

Responsibilities:

  • Addressing customer inquiries and resolving issues in a timely and professional manner
  • Providing excellent communication skills and problem-solving abilities to ensure customer satisfaction
  • Multitasking in a dynamic and fast-paced work environment
Requirements

To succeed in this role, you will need:

  • Italian C2 level language proficiency
  • English B2 level language proficiency
  • Customer-centric attitude and excellent communication skills
  • Problem-solving abilities and adaptability
Why Join Us

As a Cross Border Talents employee, you can expect:

  • Competitive compensation package, estimated at €35,000 - €45,000 per annum, depending on location and experience
  • Opportunities for career growth and development
  • A supportive and diverse team environment
  • Comprehensive training and ongoing learning opportunities
  • Unique experience of working abroad
  • Free surfing lessons & Portuguese lessons + other benefits
What We Offer

In addition to the above benefits, we offer relocation support for international candidates. If you are interested in this exciting opportunity, please upload your CV in English and let's discuss further



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