Multilingual Customer Experience Specialist

1 semana atrás


Lisboa, Lisboa, Portugal CBT Tempo inteiro

At CBT, we deliver innovative solutions to clients worldwide. As a Multilingual Customer Experience Specialist, you will be an integral part of our dynamic team.

About the Role

This role involves providing top-notch customer support and communication services to international clients in multiple languages.

You will work closely with various teams to ensure seamless service delivery and excellent client experience.

Key Responsibilities
  • Support clients through various roles such as Contact Moderator, Translator, Customer Service, Content Moderator, Account Manager, and Sales Specialist.
  • Utilize language skills to communicate effectively and provide exceptional service to international clients.
Requirements
  • Fluency in German and English (additional languages are a plus).
  • Excellent communication skills and a proactive attitude.
  • No prior experience is necessary; however, any background in customer service or account management is advantageous.
  • A willingness to learn and adapt to new situations.
What We Offer
  • A competitive salary of $45,000 - $60,000 per year, based on performance.
  • A meal card and discounts on various services.
  • Paid training and onboarding.
  • A relocation package and sign-on bonus for eligible candidates.
  • An international team with opportunities for growth and development.
Our Recruitment Process
  1. Initial call.
  2. Interview or assessment.
  3. Offer and contract.


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