Customer Experience Specialist in a Multilingual Environment
2 semanas atrás
We are seeking an experienced Customer Experience Specialist to join our team in Barcelona. As a key member of our customer-facing team, you will play a crucial role in delivering exceptional service to our clients.
Key Responsibilities- Provide first-class support to clients' activities, ensuring seamless communication and contractual SLA maintenance
- IDentify and resolve issues efficiently, maintaining a high level of customer satisfaction
- Collaborate with colleagues to ensure team success, including providing cover for absent colleagues and attending regular team meetings
To succeed in this role, you will need:
- A native level of German and an advanced level of English
- Familiarity with IT platforms, equipment, and applications such as Windows/MS Office
- Previous experience in sales (up-selling and cross-selling)
- Excellent communication and interpersonal skills
- Strong teamwork and social competence
- Energetic and innovative approach, working proactively at a fast pace
We offer a competitive compensation package, including:
- Full-time permanent contract
- 39 hours per week, Monday to Sunday on rotative shifts (09:00 to 20:00)
- Salary: 21,000€ gross annual base salary + up to 2,000€ bonus performance-based
- Opportunity to join a global brand with a dynamic and employee-oriented work environment
- Career development opportunities
Our company was founded by two French entrepreneurs in 2000. Today, we are a leading international customer experience solution provider, with over 75,000 multilingual employees in more than 50 countries worldwide. We are passionate about delivering exceptional experiences and look for like-minded individuals to join our journey in Barcelona.
-
Lisboa, Lisboa, Portugal Filipa Santos Atlean World Tempo inteiroExperience the best of Portugal and grow your career with Atlean World as a Multilingual Customer Experience Specialist.About the RoleWe are seeking a highly skilled and multilingual customer experience specialist to join our team. As a customer care agent, you will be responsible for delivering exceptional customer service to our clients across various...
-
Multilingual Customer Experience Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Cpm International Tempo inteiroJob DescriptionWe are seeking a highly skilled Multilingual Customer Experience Specialist to join our team at CPM International. In this role, you will be responsible for delivering outstanding customer experiences through every interaction.ResponsibilitiesProvide timely and professional responses to customer inquiries via phone, email, and social...
-
Multilingual Customer Experience Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal CBT Tempo inteiroAt CBT, we deliver innovative solutions to clients worldwide. As a Multilingual Customer Experience Specialist, you will be an integral part of our dynamic team.About the RoleThis role involves providing top-notch customer support and communication services to international clients in multiple languages.You will work closely with various teams to ensure...
-
Multilingual Customer Support Specialist in Lisbon
4 semanas atrás
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroWe are seeking skilled Multilingual Customer Support Specialists to join our team in Lisbon. Key Highlights:Competitive salary: €35,000 - €45,000 per yearRelocation support for candidates outside LisbonOpportunities for professional growth and developmentA vibrant and inclusive work environmentAbout the Role:As a Multilingual Customer Support Specialist,...
-
Multilingual Travel Experience Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality.We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.We are offering a great work experience in Lisbon, Portugal for a role as a Multilingual Travel Experience Specialist. The estimated salary for...
-
Lisboa, Lisboa, Portugal Speakit Jobs Tempo inteiroWe are seeking a highly skilled Multilingual Customer Experience Specialist to join our team at Speakit Jobs.Key Responsibilities:Deliver exceptional customer support through various communication channels including phone, chat, and email.Provide timely and accurate assistance with account and application-related queries.Troubleshoot technical issues and...
-
Senior Multilingual Customer Experience Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroYou're invited to be part of a dynamic team in a company that collaborates with renowned global brands. Our Lisbon office is the perfect place to gain international experience and contribute to delivering exceptional customer experiences.As a Senior Multilingual Customer Experience Specialist, your responsibilities will include:Providing timely support to...
-
Multilingual Customer Service Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Cbt Tempo inteiroLeading providers of solutions for international clients across various industries pride themselves on fostering a collaborative and dynamic work environment. As a Multilingual Specialist at Cbt, you will have the opportunity to engage in various roles such as contact moderator, translator, customer service specialist, content moderator, account manager, and...
-
Multilingual Customer Success Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Snaphunt Tempo inteiroAbout the OpportunitySnaphunt, a multilingual head-hunting recruitment company, is seeking a Multilingual Customer Success Specialist to join their team.The RoleAs a Multilingual Customer Success Specialist, you will be the primary point of contact for clients, delivering exceptional service standards and advice on their enquiries, complaints, and...
-
Multilingual Customer Support Specialist for Social Media
2 semanas atrás
Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroJob SummaryWe are seeking a skilled Multilingual Customer Support Specialist to join our team in Lisbon, Portugal.About the RoleThis is a full-time position that requires strong communication skills and problem-solving abilities. The ideal candidate will have prior experience in customer support, sales, or digital advertising.Key ResponsibilitiesProvide...
-
Multilingual Customer Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Multilingual Customer Support SpecialistLocation: Lisbon, Portugal (On-Site)Schedule: Rotational Shifts from Monday to Friday 08:00 AM to 08:00 PM and Saturday/Sunday 08:00 AM to 05:00 PM with 2 days off per week.Job Summary:We are seeking a Dutch-speaking customer support professional to join our team in Lisbon. As a Multilingual Customer Support...
-
Customer Experience Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Eva Global Tempo inteiroAbout the Role: We're seeking a highly skilled Customer Experience Specialist to join our vibrant team in Malaga or Lisbon. As a key member of our team, you will provide exceptional customer service through various communication channels, including phone, email, chat, and social media.Your Mission: Be the first point of contact for our customers, engaging...
-
Lisboa, Lisboa, Portugal Eva Global Tempo inteiroJob Title: Multilingual Customer Experience ExpertAbout the Role: We're seeking a talented multilingual customer experience expert to join our team in Malaga. As a Spanish and Italian speaker, you'll be the first point of contact for our customers, providing stellar service and support.Your Mission: Engage with our customers through various communication...
-
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking a highly motivated and customer-focused individual to join our Cross Border Talents team as a Multilingual Customer Experience Specialist in Lisbon or Porto.About the RoleThis is an exciting opportunity to work with our international clients and provide exceptional customer service via email and phone calls. As a key member of our team, you...
-
Multilingual Customer Experience Specialist in Lisbon, Portugal
2 semanas atrás
Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroCompany OverviewWe are a global leader in Business Process Outsourcing (BPO), specializing in customer experience solutions across various channels. Our mission is to deliver exceptional services to clients by empowering our employees.Compensation and BenefitsOur competitive salary package includes 14 monthly payments per year, along with a performance...
-
Customer Service Agent
4 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Service Agent - Multilingual Support SpecialistAbout the Role:We are seeking a highly skilled and multilingual Customer Service Agent to join our team at Accs - Ares Customer Care Solutions GmbH. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients across various...
-
Multilingual Video Support Specialist
Há 21 horas
Lisboa, Lisboa, Portugal Talingual Tempo inteiroAs a renowned specialist in multilingual recruitment, Talingual is seeking an exceptional individual to join our team as a Multilingual Video Support Specialist in Lisbon. With the rise of streaming services and devices, this exciting new role offers a unique opportunity to be part of a pioneering service.About the Role:We are looking for a highly skilled...
-
Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroWe are seeking an analytical German-speaking Quality Assurance specialist to join our team in Riga, Latvia. As a member of our FinTech industry-focused organization, you will play a crucial role in ensuring exceptional quality across all customer service channels.Our client is a leading provider of innovative and customer-centric information technology...
-
Global Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroWe are seeking a skilled Global Technical Support Specialist to join our team at Multilingual Jobs Worldwide. In this role, you will provide technical support to customers via phone, chat, and email in Dutch, utilizing your excellent communication skills to resolve emerging issues with precision and efficiency.About the RoleAs a Technical Customer Advisor,...
-
Customer Service Representative in Multicultural Environment
3 semanas atrás
Lisboa, Lisboa, Portugal Atlean World Tempo inteiroAtlean World is an International HR SaaS Consultant company, aiming to promote multicultural environments as the new reality.We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.The role offers a great work experience in Lisbon, Portugal for an Account Support Specialist position.This job provides an...