Customer Support Representative

Há 2 dias


Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiro

About the Role
We are seeking a highly empathetic individual to join our team as a Customer Support Advisor. As a member of our remote customer support team, you will play a crucial role in providing exceptional support to our customers.

Key Responsibilities
• Engage with customers through live chat and email, providing thoughtful and efficient support
• Troubleshoot complex customer issues and maintain a high level of product knowledge
• Collaborate with teammates to improve processes and ensure seamless support
• Stay up-to-date on new product features and improvements
• Achieve set targets for pace and quality in live chat and email
• Identify system issues and communicate with our Product Operations team
• Identify non-standard customer experiences and escalate issues

Requirements
• 1+ years of experience in customer support, with a strong emphasis on grammar and spelling
• Comfortable working independently and collaboratively in a remote environment
• Strong reading comprehension to identify the root cause of customer issues
• Ability to manage ambiguity and adapt to change
• Previous customer support experience is a plus
• Reliability and a quiet, distraction-free workspace

What We Offer
• A choice of medical plans with an option for 100% covered premiums
• Health Savings Account with company funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

About Us
Beyond our commitment to equal employment opportunity, we strive to create a workplace that celebrates diversity and promotes inclusivity. We believe that everyone deserves a chance to thrive and grow, and we're dedicated to making that happen.



  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    About the RoleWe are seeking a highly skilled German Customer Service Representative to join our team. As a customer service expert, you will play a crucial role in ensuring that our customers receive exceptional service and support.Responsibilities:Handle inbound calls, emails, and web interactions in German.Provide customer and technical support for...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.Your primary focus will be on resolving technical issues and answering customer inquiries in a timely and professional...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    We are seeking a highly skilled Technical Customer Service representative to join our team in Greece. As a representative, you will be responsible for responding to and resolving a wide variety of consumer queries by phone, email, and chat within the stipulated time frame.Key responsibilities include:Providing excellent customer service and support to...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and live...


  • Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative - FrenchWe are seeking a highly skilled and fluent French-speaking Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key...


  • Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative - French SpeakingWe are seeking a highly skilled and customer-focused French-speaking Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our...


  • Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Support Representative to join our team at Boundlessfellows. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients in Spanish.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerUse...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesHandle customer inquiries and resolve issues...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...


  • Aveiro, Aveiro, Portugal Phiture Tempo inteiro

    About the Role:We’re looking for a skilled Customer Service Representative to join our team at Phiture. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Advise healthcare professionals on the use...


  • Aveiro, Aveiro, Portugal Personalbüro U. Herrmann Tempo inteiro

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Personalbüro U. Herrmann. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their complete satisfaction with our products and services.**Key Responsibilities:**Advise healthcare...


  • Aveiro, Aveiro, Portugal Personalbüro U. Herrmann Tempo inteiro

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Personalbüro U. Herrmann. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesAdvise healthcare professionals on the use of our software,...


  • Aveiro, Aveiro, Portugal Minacs Tempo inteiro

    Customer Service RepresentativeJoin our team of customer service professionals and take your career to the next level!About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    =""We are seeking a customer-focused professional to join our team in Greece. As a Customer Service Representative - Dutch/Flemish, you will be responsible for delivering exceptional customer service to our clients. The ideal candidate will have excellent language skills in Dutch and/or Flemish, along with proficiency in English, and experience in...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    About the Role: We are seeking a highly skilled Customer Service Representative to join our team. As a Dutch speaker, you will be responsible for providing exceptional customer service to our clients via phone, chat, and email.Key Responsibilities: • Communicate effectively with customers in Dutch and English • Provide troubleshooting and technical...


  • Aveiro, Aveiro, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative OpportunityWe are seeking a highly skilled French-speaking Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage...


  • Aveiro, Aveiro, Portugal Minacs Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled and multilingual Customer Service Representative to join our team in Aveiro, Portugal. As a Customer Advisor, you will be responsible for ensuring that performance goals are met across all operations and fulfilling client expectations related to operational excellence.Key Responsibilities:Assist...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team in Greece. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls, as well as administrative tasks, to provide exceptional customer service to our clients.Key ResponsibilitiesHandle customer inquiries...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Recruit4Work S.L. in Greece. As a Customer Service Representative, you will be responsible for providing excellent customer care by helping customers with product or web shop problems.Key Responsibilities:Fluent in Dutch and working...


  • Aveiro, Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

    Job Description:We are seeking a highly skilled and motivated Norwegian Customer Service Representative to join our team. As a Technical Support Agent, you will be responsible for providing exceptional customer service to our clients in Norway, ensuring that their technical issues are resolved efficiently and effectively.Key Responsibilities:Provide...