Medical Device Customer Service Representative in Lisbon, Portugal
Há 7 dias
At Blu Selection, we're seeking a highly skilled Medical Device Customer Service Representative to join our team in Lisbon, Portugal. In this role, you'll be responsible for providing exceptional customer support and service to clients worldwide.
Job Description:
We're looking for an individual who is passionate about delivering top-notch customer experiences and has a strong background in the medical device industry. As a Medical Device Customer Service Representative, you will be the primary point of contact for customers regarding their inquiries, concerns, and issues related to our Omnipod Product, an Insulin Management System. Your responsibilities will include responding to inbound calls, handling orders, coordinating product shipments, and resolving customer complaints in a timely and empathetic manner.
Requirements:
- Native level of German and good English language skills
- Enthusiasm about medicine and affinity for providing help
- Knowledge of the value and impact of good customer experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with rotating shifts (including night shifts)
What We Offer:
- Competitive salary: €1,230 gross/month (including free accommodation) or €1,612 gross/month (excluding accommodation)
- Yearly or 6-month contract, renewable
- Full-time position (40 hours/week) with rotating shifts (24/7 schedule)
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Reimbursement of initial flight expenses and yearly two-way flight ticket back to home country (within EU)
- Help with paperwork, opening bank account, etc.
About Us:
Blu Selection is a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. With over 80 nationalities represented in our international team, we offer a unique opportunity to grow your career and make a real impact. Located in Lisbon, we provide a dynamic and supportive work environment that fosters personal and professional growth.
About Living in Lisbon:
- Vibrant city life and rich cultural heritage
- Delicious Portuguese cuisine and famous café culture
- Friendly people and good vibes
- Warm climate and sunny beach life next to the Atlantic
- Large English-speaking local community and international environment
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