Customer Service Professional

Há 5 dias


Porto, Porto, Portugal CBT Tempo inteiro

About the Role

\helpers customers from around the world, assisting them with web service inquiries and delivering exceptional service in a dynamic team environment.","

Key Responsibilities

\ul">Provide top-notch customer support via phone, email, and live chat, addressing customer inquiries and resolving issues efficiently.\Demonstrate expertise in web services, offering accurate and clear information to customers.\Troubleshoot complex customer issues and deliver personalized solutions that meet their needs.\Maintain effective communication with customers, ensuring satisfaction at every touchpoint.\Collaborate with colleagues across departments to resolve complex issues and enhance customer service.\Gather valuable customer feedback to share with the company for continuous service improvement.\Maintain detailed records of customer interactions, solutions, and feedback in internal systems.\\

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