Customer Financial Services Professional

Há 11 horas


Porto, Porto, Portugal Fedex Group Tempo inteiro
Job Title: Customer Financial Services Professional

We are seeking a highly skilled Customer Financial Services Representative to join our team in the European Ship-To-Collect Team. This role involves supporting European customers and organizations with cash application, invoice disputes, and collections.

About the Job

This is an exciting opportunity for a customer-focused professional who is able to work accurately and efficiently under tight deadlines. As a key member of our team, you will be responsible for completing defined processes and procedures to ensure accuracy, completeness, and compliance with relevant internal and external standards.

Key Responsibilities:
  • Support European customers and organizations with cash application, invoice disputes, and collections.
  • Complete defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
Requirements

To be successful in this role, you will need:

  • A background in finance, which is advantageous.
  • Experience with Excel, which is mandatory.
  • The ability to read, write, and communicate in English in a business environment setting.
  • The ability to pay close attention to detail.
  • A high degree of customer orientation.
  • Good problem-solving and analytical skills.
  • The ability to learn quickly and approach subjects outside of your comfort zone.
What We Offer

We offer a range of benefits to support your career development and well-being:

  • An attractive compensation package.
  • Health insurance for you and your family members (optional).
  • Life insurance (*applicable for FedEx positions with a permanent contract).
  • Pension fund (*applicable for FedEx positions with a permanent contract).
  • A hybrid working model (2 days working from home and 3 days working at the office).
How to Apply

If you are interested in this position, please submit your application by uploading your CV in English. We look forward to receiving your application.



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