Senior German Language Customer Service Professional

1 dia atrás


Porto, Porto, Portugal Randstad Portugal Tempo inteiro

We are seeking a skilled German language customer service professional to join our team in Porto, Portugal. As a representative of our client, you will play a vital role in providing exceptional customer experiences and building strong relationships with clients.

Our ideal candidate has excellent verbal and written communication skills in German (C1 level) and is proficient in English. They possess strong phone contact handling skills, active listening abilities, and a customer-oriented approach. Experience in problem-solving and adaptability in responding to different types of characters is also essential.

The salary for this position is around €25,000-€35,000 per year, depending on experience. Our company offers a full-time contract, competitive performance bonus, central location in Porto, and comprehensive training programs. Additionally, we provide career development opportunities, specialized courses, and language classes to support your growth and success.

In this role, you will be responsible for managing incoming phone calls, identifying and assessing customer needs, and providing accurate information using the right tools. You will build sustainable relationships and trust with customers through open and interactive communication, ensuring their satisfaction and loyalty.

We value diversity and inclusion at Randstad Portugal, and we welcome applications from individuals with a wide range of skills and experience. If you feel that you meet the requirements for this position, please submit your application today.



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