Global VIP Account Manager

2 semanas atrás


Porto, Porto, Portugal Triskel Consulting Tempo inteiro

Triskel Consulting is seeking a highly experienced Global VIP Account Manager to join our team in the online entertainment sector. This role will be instrumental in nurturing and managing high-value players across various markets, ensuring exceptional customer service and loyalty.

Key Responsibilities:
  • Develop and maintain strong relationships with high-value players, delivering personalized support and tailored experiences.
  • Act as the primary point of contact for VIP players, promptly addressing inquiries, concerns, and requests.
  • Provide customized support, including managing deposit and withdrawal requests, resolving payment issues, and ensuring a seamless gaming experience.
  • Gain in-depth understanding of player preferences, delivering personalized promotions, bonuses, and incentives to maximize player value.
  • Monitor and analyze player activity, identifying trends and opportunities to enhance player engagement and retention.
  • Collaborate with the marketing team to design targeted campaigns and promotions for VIP players.
  • Stay up-to-date with product developments, game features, and promotions to effectively communicate this information to VIP players.

We offer a competitive salary range of $80,000-$120,000 per annum, commensurate with experience, plus benefits and opportunities for growth within the company.

Requirements:
  • Bachelor's degree in a related field or equivalent work experience.
  • Demonstrated expertise in the iGaming industry, with a strong emphasis on VIP player management.
  • Profound understanding of the international iGaming market, along with in-depth knowledge of player preferences.
  • Outstanding communication and interpersonal skills.
  • Bilingual or native level of German as well as good communication skills in English.
  • A customer-centric mindset with a firm commitment to delivering top-tier customer service.
  • Strong analytical capabilities, with a data-driven approach to decision-making.
  • Proficiency in using customer relationship management (CRM) tools and other relevant software.
  • Ability to work effectively both independently and as part of a team.
  • Flexibility in terms of working hours, as VIP player management may occasionally require evening and weekend availability.
  • Exceptional problem-solving skills and the capacity to remain composed under pressure.


  • Porto, Porto, Portugal Triskel Consulting Tempo inteiro

    Triskel Consulting is seeking a skilled German Speaking VIP Account Manager to join their team. In this role, you will be responsible for managing high-value players in your market, providing exceptional customer service, and building lasting relationships. Your primary focus will be on nurturing and growing the loyalty and satisfaction of VIP players.Key...


  • Porto, Porto, Portugal Triskel Consulting Tempo inteiro

    We are looking for a skilled German speaking VIP Account Manager to join our client's international team within the online entertainment sector.As a VIP Account Manager, you will play a crucial role in nurturing and managing high-value players in their market.Your primary responsibility will be to deliver exceptional customer service, build strong...


  • Porto, Porto, Portugal Triskel Consulting Tempo inteiro

    Job DescriptionWe are seeking a highly skilled German speaking VIP Account Manager to join our team at Triskel Consulting. In this role, you will be responsible for managing high-value players in the online entertainment sector and providing exceptional customer service.About the JobThis is a key player role that requires a strong understanding of the...


  • Porto, Porto, Portugal Triskel Consulting Tempo inteiro

    About the RoleWe are seeking a highly experienced Senior German Speaking Account Manager to join our team at Triskel Consulting. As a key member of our client relations department, you will be responsible for managing high-value clients in your designated market.Key ResponsibilitiesDevelop and maintain strong relationships with high-value clients, ensuring...


  • Porto, Porto, Portugal Adidas Tempo inteiro

    Job SummaryWe are seeking a seasoned Global Process Account Manager Lead to oversee the successful implementation of our Order to Cash process in GBS. This role will be responsible for managing stakeholder relationships, driving continuous improvements, and defining strategies to ensure service quality and compliance.


  • Porto, Porto, Portugal Adecco Pt Tempo inteiro

    Adecco Pt is seeking a skilled Contract Manager to integrate a Shared Service Center operation in Porto. This professional will provide comprehensive contractual and administrative support, as well as legal expertise, for specific global client accounts. The ideal candidate will manage all Contract Management activities, including implementing local...


  • Porto, Porto, Portugal Triskel Consulting Tempo inteiro

    At Triskel Consulting, we are seeking an experienced VIP Account Manager to join our team. This role is ideal for individuals who possess exceptional customer service skills, a strong understanding of the iGaming industry, and fluency in German.About the RoleThis position will play a pivotal role in nurturing and managing high-value players within their...


  • Porto, Porto, Portugal Airbus Tempo inteiro

    Company Overview: As a leading global aerospace company, Airbus is a world-class champion with a strong presence in the industry. Our company offers a unique opportunity to work in a dynamic and innovative environment where you can make a real impact.Salary: We offer a competitive salary of €85,000 per annum, reflecting the market rate for this position...

  • E2E Problem Manager

    2 meses atrás


    Porto, Porto, Portugal Global Blue Tempo inteiro

    The E2E Problem Manager at Global Blue is a key role in ensuring the smooth operation of our systems and processes. The holder of this position is responsible for monitoring systems and processes, shaping and executing the problem management processes, and contributing to the Continuous Improvement Process.Problem ManagementActively fulfils problem...


  • Porto, Porto, Portugal Group M Worldwide Inc. Tempo inteiro

    Company OverviewWe are Group M Worldwide Inc., a leading global media investment management operation. We help advertisers promote their brands and drive business growth.About the RoleWe are seeking a highly skilled Senior Digital Media Strategist to join our team as a Global Account Manager. This is a key role that requires strong leadership, analytical,...


  • Porto, Porto, Portugal Adidas Tempo inteiro

    About the RoleWe are seeking a Senior Operations Manager to oversee our global accounts and sales operations, driving continuous improvements and ensuring the success of our teams.Job SummaryThis is a dynamic role that requires a strong understanding of process management and customer relationship processes. The ideal candidate will have experience in GBS...


  • Porto, Porto, Portugal Michael Page Tempo inteiro

    Company OverviewInnovation and technology leader in industrial automation and digitalization, driving business growth through strategic partnerships and cutting-edge solutions. Job DescriptionWe are seeking a highly skilled Regional Account Manager to lead our efforts in expanding business opportunities across the globe. The ideal candidate will have a...

  • Key Account Manager

    Há 1 mês


    Porto, Porto, Portugal Fixando Tempo inteiro

    We are seeking a highly skilled Key Account Manager to join our team at {company}. As a Key Account Manager, you will be responsible for developing and maintaining strong relationships with our key clients, identifying new business opportunities, and driving sales growth.Key Responsibilities:Develop and execute sales strategies to drive revenue growthBuild...


  • Porto, Porto, Portugal Devexperts Llc Tempo inteiro

    Job Summary:Devexperts Llc works with respected financial institutions to deliver tailored solutions for the trading industry. Our company focuses on creating innovative products and services that enhance brokerage automation, complex software development projects, market data products, and IT consulting.About the Role:We are seeking an experienced Account...

  • Sales Development Manager

    60 minutos atrás


    Porto, Porto, Portugal Linde Global Services Tempo inteiro

    About Linde Global ServicesLinde Global Services is a leading provider of gas and engineering services. Our team is dedicated to delivering exceptional value to our customers through innovative solutions and world-class service.Job SummaryWe are seeking an experienced Sales Development Manager to join our team in Porto, Portugal. As a key member of our sales...

  • Financial Manager

    2 semanas atrás


    Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Company Overview: We are working with a multinational industrial Group, leader in its market. Our company offers a solid and reputable environment where you can grow professionally.Salary: EUR 30,000 - 40,000 per year. The salary is competitive and reflects the industry standard for this position in Portugal.Job Description: As a Financial Manager - Global...


  • Porto, Porto, Portugal Philips International Tempo inteiro

    Job Description: We are seeking a skilled Account Manager to join our Sleep and Respiratory Care team in North Portugal. This role involves managing defined DME and end-to-end sales processes, acting as a single contact point for customers, and developing new opportunities.

  • Key Account Manager

    Há 1 mês


    Porto, Porto, Portugal Cuf - Hospitais E Clínicas Tempo inteiro

    We are seeking a skilled Key Account Manager to join our Business Development team. In this role, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with existing clients, and driving revenue growth through strategic partnerships.Key Responsibilities:Develop and execute business growth...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    About B-PartsB-Parts is a rapidly growing, globally focused e-commerce company specializing in the used auto parts marketplace. Our mission is to provide an effortless and seamless experience for customers searching and purchasing original vehicle components. By solving real-life problems for auto repair shops and end-users, we aim to establish ourselves as...


  • Porto, Porto, Portugal adidas Tempo inteiro

    Job Summary:We are seeking a highly skilled and experienced Account Operations Specialist to join our Global Business Services team. The successful candidate will be responsible for providing exceptional customer service to our assigned customers in Poland, ensuring timely and complete delivery of orders, and contributing to a team environment.Main...