Customer Experience Ambassador
Há 24 horas
Xm is seeking a highly motivated Customer Experience Ambassador to join our team.
We are looking for passionate and self-driven professionals who thrive in fast-paced environments.
The main responsibilities of this position include:
Engaging with clients via multiple channels, providing timely and informative responses
Conducting thorough client analysis to identify areas for improvement and implement effective solutions
Building and maintaining strong relationships with clients through excellent communication skills
Promoting available products and services to meet client needs
Collaborating effectively with other departments to achieve shared goals
Contributing to the team's success by delivering high-quality results
Main requirements:
A degree in a business-related field is required
Previous experience in client handling, preferably in the financial services sector, is an asset
Fluency in German and excellent English language skills are essential
Multitasking and organization skills are crucial for success in this role
Outstanding communication and interpersonal skills are necessary for building strong client relationships
Proficiency in computer software applications is required
A valid work permit is necessary for employment
Benefits of this position include:
An attractive remuneration package
Private health insurance coverage
Corporate pension fund participation
An intellectually stimulating work environment
Opportunities for continuous personal development and international training
Please visit our website at https://tinyurl.com/ym7f4ahr to submit your application for this position.
All applications will be treated with strict confidentiality.
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