Customer Experience Ambassador

4 semanas atrás


Porto, Porto, Portugal Xm Tempo inteiro

Xm is seeking a highly motivated Customer Experience Ambassador to join our team.

We are looking for passionate and self-driven professionals who thrive in fast-paced environments.

The main responsibilities of this position include:

Engaging with clients via multiple channels, providing timely and informative responses

Conducting thorough client analysis to identify areas for improvement and implement effective solutions

Building and maintaining strong relationships with clients through excellent communication skills

Promoting available products and services to meet client needs

Collaborating effectively with other departments to achieve shared goals

Contributing to the team's success by delivering high-quality results

Main requirements:

A degree in a business-related field is required

Previous experience in client handling, preferably in the financial services sector, is an asset

Fluency in German and excellent English language skills are essential

Multitasking and organization skills are crucial for success in this role

Outstanding communication and interpersonal skills are necessary for building strong client relationships

Proficiency in computer software applications is required

A valid work permit is necessary for employment

Benefits of this position include:

An attractive remuneration package

Private health insurance coverage

Corporate pension fund participation

An intellectually stimulating work environment

Opportunities for continuous personal development and international training

Please visit our website at https://tinyurl.com/ym7f4ahr to submit your application for this position.

All applications will be treated with strict confidentiality.



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