Customer Experience Ambassador

Há 5 dias


Porto, Porto, Portugal Ttec Tempo inteiro

About TTEC

We're a global customer experience company that's all about making customers happy. Since 1982, we've been helping businesses build engaged and profitable customer experiences powered by our combination of humanity and technology.

Job Summary

We're looking for an Automotive Specialist to join our team in Athens, Greece. As a subject matter expert, you'll provide exceptional customer service via voice, chat, or email interactions, ensuring seamless onboarding experiences for clients.

About the Role

In this role, you'll be the difference between an average and exceptional customer experience. You'll assist customers via onboarding software sessions, share engaging explanations of features, and adapt your coaching style to meet individual customer needs.

Responsibilities

  • Assist customers via onboarding software sessions
  • Share engaging explanations of features, making customers more confident in their own product knowledge
  • Adapt your coaching style depending on the customer's requirements and preferred learning style

Requirements

To succeed in this role, you'll need:

  • Fluency in Italian and English
  • Strong attention to detail
  • Savvy with tech and software
  • Self-sufficient and resilient attitude
  • Confident and adaptable communication and coaching skills
  • Engaging presentation skills
  • Residency in or ability to relocate to Athens, Greece, and gain work authorization expediently

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of approximately €35,000 per year, taking into account the location and industry standards
  • A dynamic, family-friendly work environment
  • Ongoing training and development opportunities
  • A supportive leadership team
  • Diverse and community-minded organization

Why Work with Us?

We're a company that values our employees and provides a platform for growth and learning. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you



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