Lisbon Customer Service Representative Position in a Multicultural Environment
1 semana atrás
Exciting Opportunity: Customer Service Representative in Lisbon
Company Overview:
Cross Border Talents is an innovative company that connects individuals with global opportunities. We strive to create a vibrant and multicultural environment where our team members can thrive.
Salary:
The estimated salary for this position is around €35,000 - €45,000 per annum, depending on experience and qualifications.
Job Description:
We are seeking a highly skilled Customer Service Representative to join our dynamic team in Lisbon. As a trusted consultant, you will serve as a reliable partner for clients, helping them develop and optimize their channels. Your key responsibilities will include driving platform usage, understanding customer needs, and providing tailored solutions. You will also be responsible for managing a high volume of potential clients daily through video calls, emails, and phone calls, as well as prioritizing and managing portfolios.
Required Skills and Qualifications:
To be successful in this role, you will need to have fluency in Turkish and English (C1 level), social media knowledge, and analytical skills. You should also be able to generate structured intelligence reports for stakeholders using relevant information.
Benefits:
This exciting opportunity comes with a range of benefits, including a Portuguese employment contract for peace of mind, holiday compensation, generous leave entitlement, and work-life balance. You will also enjoy free language classes, accommodation support, and professional development opportunities.
Others:
You will be part of a multilingual, multicultural, and creative team with a positive atmosphere. Our offices are located in the heart of Lisbon, offering easy access to public transportation and cultural attractions.
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