Customer Service Representative for a Multicultural Environment
4 semanas atrás
About the Role
We are seeking a skilled Customer Service Representative to join our Dutch Customer Support team. As a native Dutch speaker, you will be responsible for resolving customer inquiries and providing exceptional support to our clients.
Key Responsibilities
- Respond to customer inquiries in a timely and effective manner
- Develop and maintain a comprehensive knowledge of our client's products and services
- Collaborate with colleagues to resolve complex customer issues
- Accurately log all customer interactions
- Maintain confidentiality and adhere to all data protection policies
Requirements
- Native or fluent Dutch speaker with strong English communication skills
- Previous experience in customer service or a related field
- Impeccable communication and problem-solving skills
- Able to work in a fast-paced environment and adapt to changing priorities
- Knowledge of Microsoft Office and customer relationship management software
What We Offer
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Collaborative and dynamic work environment
- Opportunities for career growth and advancement
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