Customer Service Representative for a Multicultural Environment

4 semanas atrás


Lisboa, Lisboa, Portugal Sitel Tempo inteiro

About the Role

We are seeking a skilled Customer Service Representative to join our Dutch Customer Support team. As a native Dutch speaker, you will be responsible for resolving customer inquiries and providing exceptional support to our clients.

Key Responsibilities

  • Respond to customer inquiries in a timely and effective manner
  • Develop and maintain a comprehensive knowledge of our client's products and services
  • Collaborate with colleagues to resolve complex customer issues
  • Accurately log all customer interactions
  • Maintain confidentiality and adhere to all data protection policies

Requirements

  • Native or fluent Dutch speaker with strong English communication skills
  • Previous experience in customer service or a related field
  • Impeccable communication and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Knowledge of Microsoft Office and customer relationship management software

What We Offer

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Opportunities for career growth and advancement


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