Multicultural Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Filipa Santos Atlean World Tempo inteiro

Atlean World, an international recruitment company, aims to promote multicultural environments as the new reality.

We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.

This role offers a great work experience in Lisbon, Portugal, for a Video Streaming Customer Advisor - Norwegian speaker.

The job provides:

Why This Role is Great
  • Lives in Lisbon and experiences multiculturalism
  • Represents an international Health brand
  • Fast-tracks career development opportunity

Your day-to-day tasks will include:

Key Responsibilities
  1. Customer contact with customers by telephone, in your native language and in some cases also in English language
  2. Contact by phone (inbound), as well as in writing via email or online chat
  3. Resolving questions and troubleshooting
  4. Customer-oriented solution finding for any inquiries, but no sales
  5. Independent and proactive solution finding, using the always available knowledge base

To be successful in this role, you will need:

Requirements
  • Native level of written and verbal communication skills
  • Good computer skills
  • Excellent communication and interpersonal skills and team spirit
  • Customer Support experience
  • High School Diploma
  • EU passport/ID or a Portuguese resident card

By joining this role, you can expect:

Benefits
  • Joyful Lisbon lifestyle
  • Gross salary: 1,606€ per month
  • Relocation Package includes:
    • Flight expenses covered
    • Airport pick-up and settling assistance
    • Accommodation provided in shared apartments
    • Complimentary Portuguese lessons
    • Free sports activities and social events
  • Stable work and career progression opportunities


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