Sales Operations Analyst 2

**Build your future with Sovos.**

If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer.

Sound like this might be the opportunity you have been looking for?

It’s not about what you have done somewhere else, it’s all about what you are capable of doing here.

**The Work You’ll Do**:
The Sales Operations Analyst II will work closely with the Sales and Marketing teams to provide on-going support and maintenance of our business systems, processes and data.
- What are my responsibilities going to be, more specifically?_
- Provide assistance with sales support/training, project coordination, creating and maintaining documentation, accommodating ad-hoc user requests and developing management dashboard reporting
- Serve as the Go -To Market representative for the Sales Ops team
- Develop and lead Training Sessions, both within and outside the Sales Ops department
- Design and development reporting to provide sales performance analysis and insights to sales management, sales reps and other departments
- Proactively development internal audits and controls to ensure integrity of business processes and data
- Maintain and update systems process documentation (Sales Operation Manual)
- Provide cross-functional support and assist sales management on projects as needed
- Act as a liaison with other departments by understanding the sales model and ensuring the integrity of information available through various system and reporting structures
- Manage on-going SFDC usability and efficiency training as needed
- Act with integrity and demonstrate ethical behavior in all matters with all stakeholders
- Take full responsibility for ensuring internal and external customer satisfaction
- Demonstrate initiative, drive and determination to achieve results, success and growth
- Maintain a high level of energy, enthusiasm, engagement and commitment to action
- Demonstrate a high degree of self-awareness and commitment to personal development and learning

**What We Need From You**:

- Bachelor's Degree in Business Management or equivalent degree/experience
- 2 to 4 years of experience
- Very strong analytic and quantitative skills; ability to determine trends and propose solutions
- Proficient in the Microsoft suite of products with expert knowledge of Microsoft Excel
- Project management and training experience, strongly preferred
- Effective organizational, multi-tasking and time management skills
- Excellent communication and presentation skills, comfortable with facilitating and leading classroom and live web-cast delivery
- Ability to build and maintain effective working relationships both internally and externally
- Self-motivated willingness to learn and self-teach
- Ability to lead and actively participate on working teams
- Ability to work with and protect confidential information, required
- International travel and off-business hours may be required to service locations outside the US
- Ability to pass a background, drug and credit check
- Essential Job Functions:

- Interact effectively with teammates, colleagues and customers
- Comprehend and communicate complex concepts
- Concentrate, analyze and resolve complex problems

**What Does Sovos Offer You?**
- The tools to enhance your life - because we want you to enjoy your life outside of work_
- Health Insurance
- Life Insurance
- Personal Accidents Insurance
- Meal Allowance
- Continuing opportunities for further Learning & Development
- Progressive Wellness Program
- A chance to work with talented and passionate people in a rewarding and values-driven environment
- Visit our careers page to learn more

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

**Company Background