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Customer Support with Danish Language for Tech Company
2 semanas atrás
We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.
- **Work in Lisbon, Portugal**:
- **Easy online recruitment process** (phone call and video interview),
- **Work schedule**: Monday to Friday - 08:00AM to 05:00 PM
- 2 days off: Saturday & Sunday
**No Experience Needed**: What matters are your language skills and willingness to learn new things
About the project:
- You will be providing services for _**Danish-speaking clients**_ _for a well-known client, you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues._
Your tasks:
- Maintaining a consistent brand voice in both private and public interactions.
- Escalating issues to higher support tiers as needed.
- Collaborateing with technicians to resolve help tickets.
- Managing an individual ticket queue and follow management direction.
What you need:
- Fluency in Danish language (must be at least C2),
- At least B2 level in English language
- Ability to communicate clearly and effectively.
What you will gain:
- **Standard salary: 1500€ (gross) 14 times per year**:
- **Performance bonus (gross): 120€ x 12**:
- **Meal allowance**:7,23€ per workday (paid in meal card)
- **Health insurance**:Since day 1 upon monthly payment - Free after 6 months of contract
- Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class,
- Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip).
Note: EU citizenship or full working rights in Portugal are required
Are you ready to embark on a new journey in your career?
&NC
Pay: 1,500.00€ - 1,620.00€ per month
Application Question(s):
- Do you live or want to relocate to Portugal?
- When can you start working?
**Language**:
- Danish (required)
- English (required)
