Customer Support with French Language for Social Media Lisbon- Service Client Au Portugal

1 semana atrás

Portugal HRM Institute for RealRec Tempo inteiro

**Various starting dates available**:

- **Recruitment Process**:Easy, online recruitment process
- **No Experience Needed**: What matters are your language skills and willingness to learn new things

Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

**About the project**:
You will support French-speaking clients of the biggest **social media platform** in the world. Providing technical support designed in a B2B approach to adapt to company's clients needs to sustain and expand their businesses as social media content creators.

**What you will be doing**:

- Provide support to content creators both in **French**and English;
- Provide pre and post-sales support for all self-service products;
- Provide product and tool support to improve clients’ experience;
- Identify trends and solve problems facing multiple SMB clients.

**Requirements**:

- Fluency in **French**(must be C2)
- Communicative level of English language (B2)
- **You live Lisbon, Portugal**or you are ready to relocate there
- Ability to communicate clearly and effectively
- We do NOT require previous experience, we will teach you everything

**What we offer**:

- **Salary without accommodation: 1300 euro gross**:

- **Salary with accommodation: 1050 euro gross**:

- **Accommodation provided by the company in Lisbon (discounted)**:
**CONTRACT**:

- Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
- Private health insurance after contract signature (additionally to the standard insurance).

**FOR INTERNATIONAL CANDIDATES**:

- Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your initial flight expenses after 9 months of successful integration;
- Yearly complementary two-way flight ticket to any country within the EU;
- Accommodation in one of our company’s shared apartments;
- Free Portuguese lessons, sports activities, cooking lessons and much more

**Relocation is required for the entire duration of the training and employment period.**

Pay: 1,050.00€ - 1,300.00€ per month

Application Question(s):

- When you can start working?

**Language**:

- French (required)
- English (required)

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