Senior Quality and Process Manager

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as **Senior Quality and Process Manager**.

**Purpose**: As a Senior Quality and Process Manager, you will be part of the Quality & Process Management team contributing to develop the Quality Management System for IT, that contributes to operational efficiency by adherence to performant processes.

**Key Responsibilities**:

- Provide guidance and framework to ensure regulatory compliance for IT & contribute to the development and maintenance of a comprehensive and effective Quality Management System (QMS), to support business needs and drive organizational change to develop quality mindset.
- Take ownership of one of the QMS core processes and establish a process improvement board across the IT organization.
- Identify, assess & monitor the QMS & process risks, and define adequate mitigation measures.
- Support the IT organization in implementation and compliance to ISO9001, ISO 13485 and 21 CFR Part 11 for the assigned QMS topics & processes.
- Self-dependently plan QMS and process concepts, improvements, initiatives and process harmonization across the IT organization.
- Actively communicate, organize workshops and manage changes in the organization for the assigned QMS processes.
- Demonstrate ability to advanced technologies, processes, and practices in quality management. Serve as the leading point of authority and/or source of process knowledge for area of expertise.
- Demonstrate extensive knowledge of organization's business practices and issues faced and contributes to problem resolution of those issues.
- Plan, develop, organize and perform trainings related to QMS.
- Collaborate with the counterpart for BA/BL Quality, wherever applicable.

**Relevant Work Experience**:

- 10+ years of work experience in (IT) Quality Management or Quality Management Systems.
- Extensive professional experience in Business Process Management (BPM).
- In-depth knowledge of relevant standards (e.g., ISO 9001, ISO20000, ISO13485) and regulations.
- Proven experience in Change management process is highly preferred.

**Education**:

- You have successfully completed a degree in the field of IT / (business) informatics or comparable. Certifications in ITIL V3 or higher are appreciated.
- Knowledge & Skills on process modelling including tools like ARIS, ServiceNow or Stages and methodology like value stream mapping is preferred.

**Skills**:

- To be able to operate successfully in an international environment, you are fluent in written and spoken English; very good German skills are an advantage.
- You are a strategically oriented change agent who successfully drives change even in complex environments and always demonstrates a high level of customer orientation.
- Analytical thinking, the ability to work in a team and personal initiative are among your personal strengths.
- You enjoy working in an international environment and have a profound intercultural understanding.
- You are open to occasional business travels.

**Our global team**:
We are a team of more than 70,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

**Our culture**:
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

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