Portuguese-speaking Customer Experience Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Workster Tempo inteiro

Workster is partnering with a global leader in the consumer goods industry to recruit a Portuguese-speaking Customer Experience Specialist.

Join a dynamic international team that values innovation, quality, and exceptional service — and help ensure customers receive the support and experience they deserve.

Your Role

  • Act as the primary point of contact for customer requests via phone, email, and chat.
  • Provide accurate information and guidance about the company's products and services.
  • Resolve customer issues efficiently and professionally, always aiming for first-contact resolution.
  • Communicate with empathy and ensure every customer leaves with a positive impression.
  • Collaborate with colleagues to ensure a seamless end-to-end customer journey.
  • Maintain up-to-date knowledge of products, systems, and procedures.

Your Qualifications

  • Fluency in Portuguese (verbal and written).
  • Good command of English.
  • Previous experience in customer service or support is an advantage.
  • Excellent communication and problem-solving skills.
  • Tech-savvy and comfortable learning new tools quickly.
  • Positive attitude, adaptability, and a genuine interest in helping others.

The Offer

  • Full relocation support: flight, hotel accommodation, and assistance with housing — all provided at no cost.
  • Competitive monthly salary plus 2 extra salaries per year.
  • Comprehensive training provided by certified instructors.
  • Private health insurance and access to employee discounts.
  • Career development opportunities within a global, multicultural environment.
  • Modern office facilities with relaxation areas and a supportive, inclusive culture.
  • Free online Greek language courses and ongoing learning initiatives.
  • Work with a Great Place to Work–certified organization that values diversity, inclusion, and personal growth.

  • Portuguese Customer Service Greece

    1 semana atrás

    Lisboa, Lisboa, Portugal Savior Artigos Texteis Lda Tempo inteiro

    Location:Athens (on-site) or remote in GreeceLanguage:PortugueseWe are hiring Portuguese-speaking Customer Support Specialists for multinational companies operating in the tech, streaming, gaming, and travel industries. This is an excellent opportunity for candidates looking for international experience, relocation to Greece, or remote European roles.Main...

  • Portuguese Speaking

    1 semana atrás

    Lisboa, Lisboa, Portugal Dragon Rooster Tempo inteiro

    Job descriptionDigital Advertising Sales Specialist (Portuguese speaking Market)No Visa Sponsorship available Lisbon, PortugalResults-driven sales professional with 2+ years of experience indigital advertising and online media sales, specializing in the Portuguese - Brazilian markets. Skilled in building long-term client relationships, identifying growth...

  • Dutch-Speaking Customer Experience Specialist

    Há 5 dias

    Lisboa, Lisboa, Portugal Global People Sphere Tempo inteiro

    Are you a natural communicator who loves helping people? Do you want to build your career in a vibrant, sunny city while working in a multicultural environment? If you speakDutchand have a passion for delivering outstanding service, this is your chance to shineAbout The RoleAs aCustomer Experience Specialist, you´ll be the friendly voice and problem-solver...

  • Portuguese Customer Care Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal SkillMatch Solutions Tempo inteiro

    Come to Greece and work remotely from any Greek cityLocation: Greece, AthensWorking model: remotely within GreeceRole Overview: We are seeking a dedicated Customer Support Specialist fluent in Portuguese and English to join our dynamic team in Athens. As a Customer Support Specialist, you will be the first point of contact for our Portuguese-speaking...

  • Italian-Speaking Customer Delight Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is hiring Italian speakers Join our client's vibrant team in Lisbon, a city renowned for its stunning coastline, rich history, and lively culture. Our company is at the forefront of BPO industry, committed to delivering exceptional service and creating delightful experiences for our customers around the globe.We are seeking a...

  • Customer Service – Portuguese

    1 semana atrás

    Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiro

    On-site in Lisbon | Social Media | B2B Advertiser SupportWe are hiring a Portuguese (Brazilian) speaking Customer Service Specialist to support advertisers of a leading global Social Media platform. We want someone with solid experience in paid campaign management, strong troubleshooting skills, and the drive to elevate the advertiser experience from day...

  • Portuguese speaking Customer Service Advisor

    Há 4 dias

    Lisboa, Lisboa, Portugal Nexusbal Tempo inteiro

    We are looking for a Portuguese-speaking Customer Service Advisor to join our vibrant and multicultural team in Lisbon, Portugal If you enjoy helping people and working in a fast-paced environment, this is a great opportunity for you.Your Role: Assist users with pre-sales inquiries, general support, and technical troubleshooting. Communicate effectively...

  • English Speaking Customer Support Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal CallForTalents Tempo inteiro

    Customer Service Specialist – English Speaking (Social Media & B2B Support)Location:Lisbon, Portugal (On-site)Contract Type:6-month contractStart:ASAPWork Model:Onsite onlyAbout The RoleWe are looking for aEnglish-speaking Customer Service Specialistto support our client'sB2B advertiserson one of the world's leading social media platforms.You will be...

  • Italian Speaking Customer Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service Specialist – Italian Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a Italian-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media...

  • Spanish Speaking Customer Service Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Service Specialist – Spanish Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a Spanish-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media...