Production Support AS/400

Há 16 horas


Lisboa, Lisboa, Portugal act digital Tempo inteiro

Job Description:

Part of Wealth Management APS (Application Production Support), the position handles IT Production Support on AS/400 activities. Candidate will play a major role in handling Incidents, BAU service requests, Infra Maintenance activities.

Main Tasks:


• Provide L1/L2 support to application, system and batch related issues on the respective AS400 [ primary] , Unix/Windows [secondary] environments used by the different domains in Wealth Management


• Monitor Production batches and infra components.


• Ensure batch related issues are attended and resolved on time


• Escalate timely to Head of APS on possible risks, escalation matters and management issues


• Adhere to Service Level objective target and roadmap.


• Review and create application Support knowledge articles.


• Ensuring that all production deliverables are aligned with bank standards and best practices.


• Identify and propose automation wherever possible to improve system availability, productivity, and performance

Technical Skills:


• AS400 and Unix troubleshooting skills


• Strong knowledge on SQL queries, data analysis


• Familiar with Production support tools like ServiceNow and JIRA is a plus


• Core Banking (Olympic / Transact / others)


• ITIL Language Skills:
• English – Expert

Soft Skills:


• Strong critical thinker with problem solving approach.


• Excellent verbal and written communication skills


• Willingness to continually update and enhance skills


• High level of persistence, can-do attitude & pro-activeness

Complementary information:


• Total 7+ years of IT experience working in IT infrastructure and application support with good mix of experience as given


• At least 3+ years of support experience on AS400 technologies (DB2/400, CL/400, SQL/400, RPG & RPGLE, COBOL/400)


• Good technical knowledge on AS400 Subsystem, Job Description, Job Queue, Job Logs, Journal, Objects, etc


• Good knowledge of CL/400 and OS/400 commands


• Knowledge on SQL/400 and other AS400 utilities


• Knowledge on any Job Scheduling system


• Basic understanding of BRMS (backup, recovery and media services)


• Experience on AS400 RPGLE and COBOL/400 development



  • Lisboa, Lisboa, Portugal act digital Tempo inteiro

    Job Description:Part of APS (Application Production Support) team, the position handles IT Production Support on AS/400 activities. Candidate will play a major role in handling Incidents, BAU service requests, Infra Maintenance activities.Main Tasks:Provide L1/L2 support to application, system and batch related issues on the respective AS400 [ primary] ,...


  • Lisboa, Lisboa, Portugal act digital Tempo inteiro

    We are looking for an experienced Application Production Support (APS) professional to join a Wealth Management IT team, providing IT Production Support on AS/400 environments.This role is strongly focused on Run & Operations, handling incidents, BAU service requests, batch monitoring, and infrastructure maintenance in business-critical systems.Key...


  • Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    Company DescriptionInetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide.If you are looking for a dynamic,...


  • Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    At Axians, we value talent, not labels.We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination.This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.THE ROLEWe are looking for a #TechTalent...

  • Production Support

    2 semanas atrás


    Lisboa, Lisboa, Portugal act digital Tempo inteiro

    Job Description:The role is within GM IT APS Regulatory responsible globally for technical support and project deliveries. The Production Engineer will be part of a multi-disciplined, providing support to the production elements of the Regulatory applications. The role is centered on application technical support and requires a wide range of technical...


  • Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    Company Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive work environment where creativity and collaboration thrive. We have a presence in 19 countries and more than 28,000 employees worldwide. If you are looking for a dynamic,...


  • Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    Company Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive work environment where creativity and collaboration thrive. We have a presence in 19 countries and more than 28,000 employees worldwide.If you are looking for a dynamic, innovative...


  • Lisboa, Lisboa, Portugal HN Services Portugal Tempo inteiro

    We're looking for a IT Production – Application Production Support (Lisbon)Who We're Looking For:Professional Experience & Technical Skills:Ensure service availability and follow-up of production requests for our business;Collaborate closely with Infrastructure teams (Servers, Storage, Network, Middleware, Monitoring, Automation, etc.);Partner with APS...


  • Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    Company Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive work environment where creativity and collaboration thrive. We have a presence in 19 countries and more than 28,000 employees worldwide.If you are looking for a dynamic, innovative...


  • Lisboa, Lisboa, Portugal Inetum Tempo inteiro

    Company Description A Inetum é uma empresa líder global em serviços de TI, dedicada a fornecer soluções inovadoras aos nossos clientes. Estamos comprometidos em promover um ambiente de trabalho dinâmico, inclusivo e que preza pela diversidade, onde a criatividade e a colaboração prosperem. Estamos presentes em 19 países e somos mais de...