IT Production Support AS/400

Há 20 horas

Lisboa, Lisboa, Portugal Inetum Tempo inteiro

Company Description
Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide.

If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you Come be Inetum

Job Description
Main Tasks:

  • Provide L1/L2 support to application, system and batch related issues on the respective AS400 [ primary] , Unix/Windows [secondary] environments used by the different domains in Wealth Management
  • Monitor Production batches and infra components.
  • Ensure batch related issues are attended and resolved on time
  • Escalate timely to Head of APS on possible risks, escalation matters and management issues
  • Adhere to Service Level objective target and roadmap.
  • Review and create application Support knowledge articles.
  • Ensuring that all production deliverables are aligned with bank standards and best practices.
  • Identify and propose automation wherever possible to improve system availability, productivity, and performance

Qualifications
Technical Skills:

  • AS400 and Unix troubleshooting skills
  • Strong knowledge on SQL queries, data analysis
  • Familiar with Production support tools like ServiceNow and JIRA is a plus
  • Core Banking (Olympic / Transact / others)
  • ITIL

Language Skills

  • English – Expert

Soft Skills

  • Strong critical thinker with problem solving approach.
  • Excellent verbal and written communication skills
  • Willingness to continually update and enhance skills
  • High level of persistence, can-do attitude & pro-activeness

Additional Information
Complementary information:

  • Total 7+ years of IT experience working in IT infrastructure and application support with good mix of experience as given
  • At least 3+ years of support experience on AS400 technologies (DB2/400, CL/400, SQL/400, RPG & RPGLE, COBOL/400)
  • Good technical knowledge on AS400 Subsystem, Job Description, Job Queue, Job Logs, Journal, Objects, etc
  • Good knowledge of CL/400 and OS/400 commands
  • Knowledge on SQL/400 and other AS400 utilities
  • Knowledge on any Job Scheduling system
  • Basic understanding of BRMS (backup, recovery and media services)
  • Experience on AS400 RPGLE and COBOL/400 development

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