Italian Customer Advisor(Relocation Bonus)
2 semanas atrás
Job Title: Italian Customer Service Advisor (Entry Level)
Location: Lisbon, Potugal
Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon ? Our client is a global leader and one of the biggest companies in Portugal.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
Your Role as a Customer Support Agent:
- Answer to inbound calls and customer inquiries;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
- To troubleshoot through the use of open questions, support documents and system training
- To be able to offer recommendations to common problems or frequently asked questions
Requirements
- Citizen EU or Work Permit
- Fluency in Italian (C1/C2 Level or Native)
- Good knowledge of English (B2 level)
- Good computer skills
- Excellent communication skills
- Team spirit and flexibility
Benefits
- Private health insurance coverage.
- Daily Meal Allowance
- Monthly performance bonus
- Flexible working hours to promote work-life balance.
- Opportunities for professional development and career advancement.
- Friendly and collaborative work environment.
How to Apply: If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you Please submit your resume and cover letter to
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