Customer Service Advisor Italian Speaker

1 semana atrás

Lisboa, Lisboa, Portugal CBT Tempo inteiro 120 000 € - 180 000 € por ano

Job Title: Customer Service Advisor Italian Speaker

Location: Lisbon, Portugal

Start Date: 20 November 2025

This is an excellent opportunity for Italian-speaking professionals experienced in customer service and sales-oriented roles to join a leading global client in Lisbon.

About the Role:

As a Customer Service Advisor, you will provide professional support to clients through inbound and outbound communications, assisting them with inquiries, troubleshooting issues, and improving their sales performance. The ideal candidate has strong communication skills, a proactive sales approach, and the ability to deliver a positive customer experience consistently.

Work Schedule:

From Monday to Sunday, working on rotative shifts:

08:00 17:00 or 09:00 18:00

Two rotating days off per week

At a later stage (TBC by the client): 24/7 rotation, Monday to Sunday

Work Model: On-site (Lisbon office)

Compensation:

Base salary: 1,000 gross x 14 months

Welcome bonus: 100 gross x 11 months (paid over the first 12 months)

Meal allowance: 7.23 per day

Transport allowance: 20 per month

Braga position bonus: 20 x 12 months (only applicable for Braga-based hires)

Important note on Welcome Bonus:

Starting with hires from 1st September onwards, the Welcome Bonus will be paid in 12 monthly instalments (1/12 per month) during the first year. Each instalment is conditional on maintaining less than 6% unjustified absenteeism in the previous month. This should not be presented as part of the fixed monthly salary package.

Benefits:

Health insurance from day 1 (employee contributes monthly until it becomes free after 6 months)

Meal and transport allowances included from the first working day

Ongoing development and growth opportunities within a dynamic and multicultural work environment

Relocation (Lisbon only):

Flight reimbursement: Up to 400 (Economy class) at the end of the 6th month of contract

Accommodation: Room in a shared apartment for up to 12 months (280/month, all bills included, deducted directly from payslip)

Eligibility: Available only for candidates relocating from outside Portugal

Requirements:

Native or near-native fluency in Italian and good command of English (B2+)

Minimum of 1 year experience in customer service or support, preferably within telesales, account management, or customer success roles

Solid sales awareness and ability to influence seller success mandatory requirement

Candidates must not have previously worked for ByteDance in any capacity (LOB, BPO, or country)

Why Apply:

Join a stable and expanding international environment where your communication and sales skills can truly thrive. This role combines customer engagement with business influence, ideal for professionals who want to grow within the tech or digital industry in Portugal.

  • Customer Service Advisor Italian Speaker

    2 semanas atrás

    Lisboa, Lisboa, Portugal CBTalents Tempo inteiro 24 000 € - 36 000 € por ano

    Job Title:Customer Service Advisor Italian SpeakerLocation:Lisbon, PortugalStart Date:20 November 2025This is an excellent opportunity for Italian-speaking professionals experienced in customer service and sales-oriented roles to join a leading global client in Lisbon.About the Role:As a Customer Service Advisor, you will provide professional support to...

  • Italian Speaker Customer Service Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 20 000 € - 40 000 € por ano

    Italian Customer Support Service AdvisorLocation: Lisbon, PortugalPosition Type: Full-time, On-siteAre you passionate about providing exceptional customer support? Do you have a knack for communication and problem-solving? If so, we have the perfect opportunity for youAbout Us:Join a vibrant team in Lisbon and become part of a leading company known for its...

  • Italian Customer Service Representative

    Há 4 dias

    Lisboa, Lisboa, Portugal Alpha HR Tempo inteiro

    Customer Support Representative (Italian Speaker) – Lisbon, PortugalAbout the role:Are you a highly proficientItalian speaker (C2/Native)with a passion for helping people and discovering the world of travel? This is your chance to join adynamic international companyand support one of ourwell-known global clientsacross Customer Service Representatives,...

  • Italian Speaking Customer Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 40 000 € - 60 000 € por ano

    Are you fluent in Italian and passionate about customer service? Embrace the chance to become an Italian-Speaking Customer Advisor in Lisbon This on-site position is crafted for individuals with a minimum B2 level of English, offering an appealing relocation package for international candidates. Immerse yourself in Lisbon's vibrant culture while enjoying...

  • Italian Customer Service Representative

    Há 4 dias

    Lisboa, Lisboa, Portugal International Job Fair Tempo inteiro

    Customer Support Representative (Italian Speaker) – LisbonWe are looking for a C2/Native Italian speaker with B2+ English to join an international team in Lisbon. You will support a global client in customer service, social media, sales, or marketing. A full relocation package is included.What you will do:Assist customers with questions and provide...

  • Italian Speaking Customer Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 35 000 € - 45 000 € por ano

    Are you fluent in Italian and passionate about customer service? Seize the chance to become an Italian-Speaking Customer Advisor in the vibrant city of Lisbon This on-site position is tailored for individuals with a minimum B2 level of English, offering an enticing relocation package for international candidates. Immerse yourself in the rich culture of...

  • Italian Speaking Customer Advisor

    Há 2 dias

    Lisboa, Lisboa, Portugal CBT Tempo inteiro

    ItalianSpeaking Customer Advisor Advertiser Support (Onsite in Lisbon, Portugal) Location: Lisbon, Portugal Type: Fulltime, Onsite Department: Customer Experience / Advertiser Support About the Role Are you an Italian speaker passionate about technology, customer service, and digital advertising? Join our team in Lisbon, supporting business advertisers...

  • Italian Speaker Customer Services

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 20 000 € - 25 000 € por ano

    Italian Speakers Start Your Career in Customer Support & Sales (Remote Portugal)Live in Portugal? Looking for a stable role with growth potential? This ones for you.Join a global leader and support one of the worlds most iconic brands all from the comfort of your home in Portugal. What Youll Do: Help customers via phone, email & chat Assist with orders,...

  • Italian Speaking Customer Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 12 580 € - 16 548 € por ano

    Are you anItalianspeaker passionate about technology, customer service, and digital advertising? Do you dream of starting an international career in a vibrant, sunny city likeLisbon?Join our team as an Italian-Speaking Customer Advisor and be the voice of support for business advertisers using aleading global social media platform (Meta Project). This is a...

  • Italian Speaking Customer Advisor

    2 semanas atrás

    Lisboa, Lisboa, Portugal CBTalents Tempo inteiro 10 000 € - 15 000 € por ano

    ItalianSpeaking Customer Advisor Advertiser Support (Onsite in Lisbon, Portugal)Location:Lisbon, PortugalType:Fulltime, OnsiteDepartment:Customer Experience / Advertiser SupportAbout The RoleAre you anItalian speakerpassionate about technology, customer service, and digital advertising?Join our team inLisbon, supporting business advertisers who use aleading...