Service Representative

Há 1 mês

Lisbon, Portugal Webhelp France Tempo inteiro

Experience the power of a game-changing career

Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site), you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

What you will do in this role

As a Customer Service Representative, you will:



    • Respond to customer requests via multiple channels, updating CRM systems with relevant information.

    • Build strong customer relationships by handling inquiries with speed and professionalism.

    • Promote customer retention and loyalty by supporting successful inquiry outcomes.

    • Maintain professional, empathetic relationships with all customers.

    • Collaborate effectively with team members and management.

    • Provide feedback on emerging issues and identify improvement areas proactively



Your qualifications

Concentrix is a great match if you:



    • Have a high level of Dutch (written and oral) and a good level of English (B2)

    • Have 1 year of experience in technical roles or automotive customer service

    • Are passionate about automotive topics and skilled in digital tech

    • Are able to understand the policies, procedures, and warranties and you are familiar with market geography

    • Are empowered to make independent decisions with strong documentation skills

    • Are skilled in resolving issues, and providing solution



If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role.

What's in it for you

In this role, we offer benefits that help you support your unique lifestyle:



    • Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)

    • Compétitive salary and performance bonus

    • Central location in Lisbon, Portugal

    • Bring-a-friend (referral) bonus opportunities

    • Full paid training on the company and the project you'll be working on

    • Career development programs, specialized courses, and language classes



Experience the best version of you

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

  • Customer Service Representative

    4 semanas atrás

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with TurkishLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Provide...

  • Customer Service Representative

    Há 4 dias

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with TurkishLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Provide...

  • Customer Service Representative

    4 semanas atrás

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Addressing customer...

  • Customer Service Representative

    Há 4 dias

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Addressing customer...

  • Nordic Speakers

    3 meses atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Nordic Speakers - Customer Service, Sales Representative, or Content Moderator Location: Lisbon, Portugal Starting Date: October Relocation Assistance and Housing Support Provided We are seeking motivated Nordic speakers for exciting opportunities in Lisbon as Customer Service Representatives, Sales Representatives, or Content Moderators. Join a dynamic...

  • Customer Service Representative

    6 meses atrás

    Lisbon, Portugal Recruitment Apple Lovers Tempo inteiro

    Recruitment Apple Lovers is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with Turkish Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide...

  • Customer Service Representative Dutch Speaker

    Há 1 mês

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Service Representative – Dutch SpeakerLocation: Lisbon, Portugal (On-Site) Schedule: Monday to Friday: 08:00 AM to 08:00 PM (Rotational Shifts)Saturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 days rotational Job Summary:We are seeking a Dutch-speaking Customer Service Representative to join our team in Lisbon. In this role, you will...

  • Customer Service Representative Dutch Speaker

    Há 4 dias

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Service Representative – Dutch SpeakerLocation: BRAGA, Portugal REMOTE Schedule: Monday to Friday: 08:00 AM to 08:00 PM (Rotational Shifts)Saturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 days rotational Job Summary:We are seeking a Dutch-speaking Customer Service Representative to join our team in BRAGA. In this role, you will be...

  • Customer Service Representative Dutch Speaker

    Há 4 dias

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Service Representative – Dutch SpeakerLocation: Lisbon, Portugal (On-Site) Schedule: Monday to Friday: 08:00 AM to 08:00 PM (Rotational Shifts)Saturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 days rotational Job Summary:We are seeking a Dutch-speaking Customer Service Representative to join our team in Lisbon. In this role, you will...

  • Spanish-Speaking Customer Service Representatives in Lisbon

    3 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

     Spanish-Speaking Customer Service Representatives in Lisbon Location: Lisbon, Portugal Start Dates: January 2nd or January 6th, 2025 Relocation and Housing Assistance Provided Are you a motivated Spanish speaker seeking a rewarding career opportunity in a vibrant city? Join our dynamic team as a Customer Service Representative for a leading social media...

  • Customer Support Representative with Czech

    Há 1 mês

    Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to onboard a dedicated Hungarian-speaking Customer Support Representative for their Lisbon offices.Position: Customer Support RepresentativeLocation: Lisbon, PortugalEmployment Type: Full-timeRole OverviewAs a Customer Support Representative, you’ll be at the forefront...

  • Services Technology Representative

    5 meses atrás

    Lisbon, Portugal Sovos Tempo inteiro

    Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than...

  • Sales Representative – Polish speaker

    6 meses atrás

    Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description What you can expectAre you a native Polish speaker looking for a new job opportunity as a Sales Representative? Do you have great communication skills? Would you like to represent a great brand? Join our team!In this role, you will ensure high customer satisfaction. Communicate with customers through different channels while promoting...

  • Customer service representative in lisbon

    2 meses atrás

    Lisbon, Portugal Blu Selection Tempo inteiro

    Quality of consumer service has become crucial in todays economy. As a customer Service Representative you will be appointed to one of Europe’s major companies and provide support in daily costumer care. Your responsibilities and impact as a Customer Service Representative will be: Answering incoming queries from customers Identifying issues and...

  • Customer Support Representative

    4 semanas atrás

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Customer Support Representative for their Lisbon offices. Position: Customer Support RepresentativeLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide optimal advice...

  • Customer Support Representative

    Há 4 dias

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Hungarian speaking Customer Support Representative for their Lisbon offices. Position: Customer Support RepresentativeLocation: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide optimal advice...

  • Solutions sales representative

    Há 1 mês

    Lisbon, Portugal ROOX Business Solutions Tempo inteiro

    ROOX is a company focused on delivering 360º information systems' products and services for professional services, specializing in the law firm market. With an international presence and a continuous growth trajectory, we are committed to providing top-tier solutions. Our mission is to humanize technology, and we count on you to help us achieve this goal....

  • Customer Service Representative

    5 meses atrás

    Lisbon, Portugal EVERUPTIVE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Tempo inteiro

    If you are a communicative person who is looking for a new career path and also understands the importance of delivering the best customer service, you are the perfect match for this job opportunity! Our client in Portugal is looking for a Customer Service Representative to join the team and work closely with a large, global operating company. You will be...

  • Customer Service Representative

    4 meses atrás

    Lisbon, Portugal Webhelp France Tempo inteiro

    Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such...

  • Customer Service Representative with German

    2 meses atrás

    Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration we are working on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Work model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Addressing customer inquiries through various channels such as chat, email, and...