Customer Service Specialist Italian Market

4 semanas atrás


Lisbon, Portugal ambi.careers Tempo inteiro
(We are supporting our client, Companeo, to find a great Customer Service Specialist for Italian Market in Lisbon. Check it out)
The company:

Companeo is a company established in 2000 and is a market leader in Europe, acting and establishing connections between suppliers and professionals; Companeo's main objective is to simplify your supplier search.

"Over 10,000,000 qualified contacts have served 1,800 agreed suppliers from the various Companeo markets in Europe, the US and the rest of the world. In 2018, Companeo joined the Infopro Digital Group to accelerate its growth strategy, based on the development of the best BtoB intermediation and lead generation solutions."
Position Summary:
The Customer Service representative for the Italian market is responsible for reaching out to users who have requested a specific service (after 48 hours) or re-establishing contact with previous users. The primary goal is to understand users' real needs, verify company details, and provide relevant user contacts to suppliers. This position requires fluency or native proficiency in Italian, excellent communication skills, and a strong customer-oriented approach.

Key Responsibilities:

- Contact Users: Reach out to users who have requested a service after a 48-hour period or re-establish contact with previous users.

- Identify Needs: Understand and identify users' actual needs through effective communication.

- Confirm Company Data: Verify and confirm company data provided by users to ensure accurate information.

- Refer Contacts to Suppliers: Provide users' information and relevant contacts to suppliers to ensure efficient service.

Requirements:

- Fluency or native proficiency in Italian.
- Excellent verbal and written communication skills.
- Strong customer orientation and the ability to handle challenging situations.
- Organization and the ability to effectively manage multiple tasks.
- Ability to work independently and as part of a team.
- Basic knowledge of Customer Relationship Management (CRM) systems is an advantage.
Salary and Benefits:

- Base Salary: 950 euros per month + Bonus: Up to an additional 100 euros per month based on goal achievement.
- Meal Allowance: 7.8 euros per day, tax-exempt, paid via card.
- Transportation Bonus: 20 euros per month, paid via card, tax-exempt.

  • Lisbon, Portugal Recruitment Direct Tempo inteiro

    Description Italian Speaking Content Moderators - Office basedLisbon, PortugalOur client is recruiting Italian speakers.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment)Our client based in Lisbon is recruiting for Italian Speaking Customer Service Advisors. Job...


  • Lisbon, Portugal SIXT Portugal Tempo inteiro

    Job DescriptionWE ARE GROWING FURTHER and we are looking for YOU! Would you like to ensure that Harry and Megan can take all of their furniture to their first flat together, without anything getting broken? Or give Family Smith a memorable holiday experience when they are traveling with their children for the first time? Or help Ms. Meyers get to her...


  • Lisbon, Portugal Teleperformance Tempo inteiro

    Are you passionate about Customer Service Management and have experience in this area? We are looking for our new Customer Service Order Management to integrate our team in the Italian market!If you feel like this is up your speed, then you may be the person we are looking for! The contract will be signed directly with the client.


  • Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as an Italian Customer...


  • Lisbon, Portugal CBT Tempo inteiro

    Sales Specialist with Italian Location: Lisbon, Portugal Position: Italian-Speaking Sales Executive About Us We are a dynamic and forward-thinking company seeking a highly skilled and motivated individual to join our team as an Italian-Speaking Sales Executive. Based in the vibrant city of Lisbon, Portugal, this position offers a fantastic opportunity to...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a problem solver? Do you want to develop your communication skills? Or maybe you already mastered those and would like to create a bigger networking circle around yourself.No matter from what background or with what level of experience you come from. This job might be the one you’re looking for!Your responsibilities and impact as a Customer Success...


  • Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a problem solver? Do you want to develop your communication skills? Or maybe you already mastered those and would like to create a bigger networking circle around yourself.No matter from what background or with what level of experience you come from. This job might be the one you’re looking for!Your responsibilities and impact as a Customer Success...

  • Customer Success Specialist

    4 semanas atrás


    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a problem solver? Do you want to develop your communication skills? Or maybe you already mastered those and would like to create a bigger networking circle around yourself.No matter from what background or with what level of experience you come from. This job might be the one you’re looking for!Your responsibilities and impact as a Customer Success...

  • Customer Success Specialist

    4 semanas atrás


    Lisbon, Portugal portugal.xpatjobs Tempo inteiro

    Are you a problem solver? Do you want to develop your communication skills? Or maybe you already mastered those and would like to create a bigger networking circle around yourself.No matter from what background or with what level of experience you come from. This job might be the one you’re looking for!Your responsibilities and impact as a Customer Success...

  • Customer Service Agent

    3 meses atrás


    Lisbon, Portugal Customer Service Central Europe AUT Tempo inteiro

     Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker,...

  • Customer Service Agent

    4 semanas atrás


    Lisbon, Portugal Customer Service Central Europe AUT Tempo inteiro

     Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker,...

  • Italian Customer Advisor

    2 meses atrás


    Lisbon, Portugal Foundever Tempo inteiro

    Apply today Apply today Italian Customer Advisor - Portugal Req ID#: 212990 Lisboa, Portugal, PT Italian Customer Advisor - Portugal Customer Service Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Italian native or fluent with strong English communication skills? Looking to make your career...

  • Italian Customer Advisor

    4 semanas atrás


    Lisbon, Portugal Foundever Tempo inteiro

    Apply today Apply today Italian Customer Advisor - Portugal Req ID#: 212990 Lisboa, Portugal, PT Italian Customer Advisor - Portugal Customer Service Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Italian native or fluent with strong English communication skills? Looking to make your career...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a B2B Support Specialist.The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database. ...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a B2B Support Specialist.The B2B Support Specialist would provide assistance and support to the couriers and delivery people of our client, walk workers through solutions, and also document issues and solutions provided in the company's database. ...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking enthusiastic individuals passionate about customer service and sales to join our clients' team as Telesales Representatives for the Italian Market in Lisbon, Portugal. As a Telesales Representative, you will be responsible for handling inbound calls, selling offers to customers, answering product-related questions, and identifying customer...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking enthusiastic individuals passionate about customer service and sales to join our clients' team as Telesales Representatives for the Italian Market in Lisbon, Portugal. As a Telesales Representative, you will be responsible for handling inbound calls, selling offers to customers, answering product-related questions, and identifying customer...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking enthusiastic individuals passionate about customer service and sales to join our clients' team as Telesales Representatives for the Italian Market in Lisbon, Portugal.  As a Telesales Representative, you will be responsible for handling inbound calls, selling offers to customers, answering product-related questions, and identifying customer...

  • Italian Customer Advisor

    4 semanas atrás


    Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as an Italian Customer...


  • Lisbon, Portugal Catawiki Tempo inteiro

    Description Who we areA piece of the moon,a complete dinosaur skeleton,the Pope's hat,the world's smallest book - at Catawiki, we come across exceptional objects such as these every day. Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week —...