German Technical Support Agent for Microsoft

Há 1 mês


Lisbon, Portugal speakit Tempo inteiro

We are looking for highly tech-skilled German speakers to work for a reputable brand such as Microsoft. This is a great opportunity to put into practise your IT skills as well as continuing your career development with one of the top brands within the industry

Responsibilities:

  • Advice and support for Microsoft corporate customers (SMBs) and Microsoft partner companies on technical questions
  • Contact by telephone (inbound and outbound), as well as in writing by email, in German and in English
  • Solving technical problems in contact with IT administrators, IT managers and other employees of the partner companies
  • Identifying relevant processes and forwarding corresponding feedback to other teams
  • The subject of the technical inquiries is, among other things, related to software such as Intune, Teams, Sharepoint or Office 365, as well as system administration.

Requirements

  • Native level of German, fluent level of English.
  • Minimum one year of experience in technical support or as a system administrator.
  • Great communication skills.
  • Ability to work with deadlines and under pressure.
  • Good team player.

Benefits

  • Attractive salary
  • 200 euros productivity bonus.
  • Private health insurance.
  • Working remotely from anywhere in Portugal (mainland)


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