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Internal Sales

4 meses atrás

Lisboa, Portugal TD SYNNEX Portugal, Lda Tempo inteiro
Job Purpose:  

Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities


Key account management for defined set of mid sized partner across the TD SYNNEX portfolio; incentivised based on total portfolio

Responsibilities:

  • Maximizes call potential and outcomes using a number of different sources to gain information on customer

  • Generate new business opportunities by planning outbound calls to customers

  • Have a conversation with customer around a solution/product area

  • Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements

  • Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment

  • Builds excellent customer relationships through proactive engagement

  • Develops partner relationship (incl. account planning, cross-selling etc.)

  • Provide, sell and negotiate product information, pricing, special offers and promotions

  • Attainment of Key Performance Indicators (KPIâs) such as daily talk time and outbound calls

  • Sell the benefits of using TD SYNNEX and the Company value proposition

  • Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required

  • Engages in active inside selling and âintelligent project fishingâ. Manages customer backorder along specialist knowledge

  • Generate and own a pipeline of deals in TD SYNNEXâs CRM system, which is regularly reviewed and updated and ensure active closure of opportunities

  • Provide accurate and timely quotations to customers

  • Ensure TD SYNNEX maintains service levels agreements with customers

  • Manage customer backorder expectations and reporting

  • Proactively develop relationships with key internal and external contacts

  • Ensure CRM system is well maintained and provides correct customer information

Knowledge Skills and Experience

  • 1-2 years of experience in sales or equivalent of educational background

  • A knowledge of product set would be desirable but not essential

  • Numerate with good attention to detail

  • Excellent telephone manner

  • Priority management and planning skills

  • Strive to achieve set targets

  • Understands Sales Process

  • Effective Communication Skills

  • Good relationship building

  • Working knowledge of Microsoft Word, Excel, Outlook

  • Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM

  • A knowledge of product set would be desirable but not essential

  • IT industry knowledge would be desirable but not essential

Donât meet every single requirement? Apply anyway.

At TD SYNNEX, weâre proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If youâre excited about working for our company and believe youâre a good fit for this role, we encourage you to apply. You may be exactly the person weâre looking for