Content & Omnichannel Global Process Excellence Manager

1 semana atrás

Lisboa, Lisboa, Portugal AstraZeneca Tempo inteiro

Content & Omnichannel Global Process Excellence Manager

Location: Lisbon Portugal

Competitive salary and benefits apply

We are a diverse, inclusive and innovative group who identify, build and deliver excellent shared services (which everyone can leverage) to enable AstraZeneca to grow and change at speed. We are passionate about simple process – making it easier to get vital repeatable services done – for our patients, for our customers, for our teams.

We focus on providing exceptional value that contributes to our company's success and future by freeing up the business (our customers) to push the boundaries of science to deliver life-changing medicines for patients. With the accomplishments, commitment and passion that you bring, I'm excited about what we will achieve together towards realizing AstraZeneca's bold ambition.

Join us at AstraZeneca as a Content & Omnichannel Global Process Excellence Manager within the Global Business Services Commercial Operations vertical. This newly crafted role is a unique opportunity to shape and align processes and tools leveraged by regional and business services teams to drive speed to market, quality, and cost efficiency for AstraZeneca.

Accountabilities:

As a Content & Omnichannel Global Process Excellence Manager, you will serve two primary functions: Process Design and Change, and Process Oversight. You will work with cross-functional partners in local market, nearshore and offshore locations to define new global processes applicable to the management and delivery of commercial services to AstraZeneca business stakeholders. You will also be accountable for general process oversight, liaising with local market, nearshore and offshore teams to enable embedding of global standards into existing ways of working.

Essential Skills/Experience:

Bachelor's degree. Advanced degree is preferred. Minimum 5+ years' experience in complex business process design and implementation with a proven track record of successful outcomes in a multinational enterprise context Process design background and knowledge of process mapping standard (BPMN Excellent organizational and project management skills, with the ability to prioritize and manage multiple projects simultaneously. Outstanding communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders and to influence without direct authority. Analytical mindset and problem-solving abilities, with a focus on identifying and resolving project-related issues. Strong leadership skills and coordination across teams Proven track record to manage cross-functional stakeholders and tasks simultaneously.

When we put unexpected teams in the same room, we unleash ambitious thinking with the power to encourage life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca?

At AstraZeneca, you can apply your skills and abilities to genuinely impact patients' lives. We're innovating and taking intelligent risks at every turn to steer the enterprise, powering every function to run faster, more efficiently, and achieve more. We're problem-solvers by nature, taking every opportunity to dig into sophisticated challenges and feed our curiosity. Here you have the trust and accountability to operate. We run fast, working across multiple functions, taking full responsibility and seeing things through. If you want to make a change, this is the place to do it. You're encouraged to think deeply, challenge how it's always been done, and take smart risks.

Date Posted

20-mai.-2024

Closing Date

02-jun.-2024

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