Customer Service/Operations

Há 5 dias


Setúbal, Portugal Romeu Group Tempo inteiro

Customer Service/Operations page is loaded

Customer Service/Operations Apply locations: Sines, Setubal

Time type: Full time

Posted on: Posted 2 Days Ago

Time left to apply: End Date: January 13, 2025 (24 days left to apply)

Job requisition id: JR 00226

ROMEU is a vibrant, international and constantly growing holding of companies dedicated to the logistics sector. We are looking for motivated, talented, and energetic professionals who work to the highest ethical standards.

At ROMEU, we strive to ensure that our employees develop professionally and personally with us. We invest in training and are committed to in-house promotion.

Atendimento ao cliente durante o processo de embarque, gestão de tráfego e fornecedores, coordenação de despacho aduaneiro e documentação, faturação pós-entrega e atualização de sistemas. Garantir conformidade com requisitos de gestão, segurança e normas legais.

What will your functions be? Cliente: Atendimento ao cliente/agente, gestão de embarque e coordenação de entrega, além de lidar com inspeções aduaneiras e sinistros.
Tráfego: Organização de bookings, gestão de fornecedores e comunicação com companhias de navegação, garantindo o acompanhamento das operações.
Alfândega: Coordenação do despacho aduaneiro e emissão de documentos necessários.
Documentação: Preparação e envio de documentos essenciais para embarques.
Faturação: Processamento de faturas de clientes e fornecedores após a entrega da mercadoria.
Coordenação: Interação com outros departamentos e atualização de sistemas/documentação conforme requisitos legais e de gestão.

What are we looking for? Cumprir requisitos do sistema de gestão (QMA, COMPLIANCE, Segurança, RGPD), controlar documentação, avaliar fornecedores e adotar boas práticas ambientais e de proteção.

What do we offer? Working at our company provides: Positive Work Environment: We foster a collaborative and positive work environment that promotes employee well-being and satisfaction. Professional Development: We offer growth and professional development opportunities through tailored training programs. Work-Life Balance: We value work-life balance, providing flexibility and options that cater to individual needs. Competitive Compensation: We recognize and reward talent with competitive compensation that reflects skills and contributions. Additional Benefits: We provide complementary benefits, such as special promotions for health insurance, wellness programs, and other incentives supporting overall health and well-being. Culture of Innovation: We strive to maintain a culture of innovation, where ideas are valued, and creativity is encouraged to address challenges and seek innovative solutions. Diversity and Inclusion: We celebrate diversity and promote an inclusive environment where each employee feels valued and respected. Corporate Social Responsibility: We are committed to corporate social responsibility, engaging in initiatives from "Be Green" team at ROMEU, that has a positive impact on the community and the environment.
By joining our team, you'll not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development. ROMEU is a leading multinational logistics company with a global presence spanning over several countries. Our mission is to seamlessly connect the world through efficient and sustainable logistics solutions. Innovation is at the core of our approach, utilizing advanced technologies to optimize operations and deliver cutting-edge services. Committed to corporate responsibility, we implement sustainable initiatives, striving to reduce our environmental impact. With a customer-centric culture, we celebrate diversity and ensure quality at every step of the supply chain. Join us on this journey where we're not just moving goods but shaping the future of global logistics.

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