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Customer Service For Luxury Hotel Chain
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Your responsibilities and impact as Customer Service for Luxury Hotel Chain will be:
From solving issues during the booking process, giving instructions, taking an active role in finding the right booking, following up during the vacation, and providing good solutions including refunds, you will be responsible for expanding the clients' network and managing qualified lead generation. Excellent customer support is required in many areas, and this is where the company needs you
Skills, qualifications and interests you need to succeed in this role:
The company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job. Are you customer service oriented, have good communication skills, are proactive, and a team player? Then they might have an opportunity for you to join them
You have a fluent level of French (a good level of English would be a plus).
You are looking for a job opportunity abroad.
You are travel addicted.
You are motivated and committed to your work.
You have excellent communication and listening skills.
You are a team player and willing to work with many other nationalities.
What's in it for you?
Type of contract: a long-term fixed-term contract, renewable every year.
Working hours: full time (40h/week) on rotating shifts (depending on the project).
Salary conditions (*), 2 options:
Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1240€ gross/month
For international candidates.
Reimbursement of your initial flight expenses after 9 months.
Airport pick up.
Yearly two-way flight ticket back to your home country (within the EU).
Help with paperwork, opening bank account, etc. upon your arrival.
Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.
Real career opportunities in different career paths.
(*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes).
Your Future Company:
Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers' journeys a success Do you want to work for a luxury and world-renowned hotel chain? We are looking for dynamic people like you who are open to a new experience abroad. Starting your career could be challenging, but not when you are in the right company. You will be working for a company that takes care of you and is made up of a team from 82 countries. Are you ready to have an experience abroad in a multicultural environment? Lisbon is waiting for you and has a lot to offer.
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