Customer Support
2 meses atrás
As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to rapid changes and contribute ideas for improvement.
Key Responsibilities:
- Respond to customer requests via phone, email, chat, social media, and messaging channels.
- Assist viewers through phone, chat and emails regarding different queries. - Provide account and application support to viewers namely with regards to software functionality. Provide technical support and troubleshoot of system configurations and network settings. - Provide accurate and real-time responses to the viewers inquiries. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Language :
French Native or Strong C2 and English
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German-Speaking Banking Customer Support Advisor
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Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your Role Handle all incoming contacts from customers of a banking company...
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Customer Support
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Porto, Portugal Cross Border Talents Tempo inteiroAs a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...
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Customer Support
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Porto, Portugal Trendybrigade, Lda Tempo inteiroWe are seeking a dedicated and experienced **Customer Support** professional to join our team. **Responsibilities**: - Provide accurate information and answer questions regarding our products, services, and pricing. - Collaborate with the sales team to ensure a seamless customer experience from initial inquiry to final purchase. - Assist customers with...
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Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT). Your primary goal will be to...
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Technical Support Professional
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Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroCompany OverviewWe are the Umbrella Functional Consulting & Support Team, a fast-growing company that aims to provide top-notch technical support to our customers. Our team is dedicated to solving complex technical issues and ensuring our customers receive timely and accurate solutions.SalaryThe salary package for this position will be around $65,000 per...
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Customer Support Expert
Há 1 mês
Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiroCustomer Support Role OverviewTeamViewer GmbH is seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer experiences through technical support and software demonstrations.Key ResponsibilitiesProvide technical support to customers via phone, ticket, and...
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Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Minacs Tempo inteiroCustomer Support SpecialistAre you looking for a challenging role that allows you to work with customers from diverse backgrounds? As a Customer Support Specialist at Minacs, you will be the primary point of contact for our French-speaking customers, providing exceptional support through various channels, including phone, email, chat, and social media. Your...
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Technical Support Specialist
Há 1 mês
Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroBecome the person that customers trust to solve their Smartex.ai related technical issues and make sure that the number of failure modes is reduced over time.What we're looking for We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...
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Customer Support Assistant
3 semanas atrás
Porto, Portugal Bluwalk Tempo inteiroJob Description Customer Support Assistant A successful customer support assistant is responsible for managing calls, tickets, emails, and social media messages with a focus on customer satisfaction and loyalty.This role covers both pre-sales and post-sales support, addressing inquiries, resolving complaints, and handling various requests.Serving as the...
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Customer Support Specialist
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Porto, Porto, Portugal Minacs Tempo inteiroCustomer Support Agent Role OverviewWe're seeking a skilled Customer Support Agent to join our team in Porto, Portugal. As a key member of our global customer care team, you will be responsible for ensuring that performance goals are met across all operations. Your primary focus will be on fulfilling client expectations related to operational excellence,...
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Customer Support Assistant
Há 7 dias
Porto, Portugal Buscojobs Portugal Tempo inteiroJob DescriptionCustomer Support AssistantA successful customer support assistant is responsible for managing calls, tickets, emails, and social media messages with a focus on customer satisfaction and loyalty.This role covers both pre-sales and post-sales support, addressing inquiries, resolving complaints, and handling various requests.Serving as the...
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Customer Support Associate
4 semanas atrás
Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiroAbout the Role:As a Customer Support Specialist at TeamViewer GmbH, you will be responsible for providing top-notch support to our customers based in France and other English-speaking countries. Your role will involve resolving technical and accounting issues over the phone and via email, providing support through our ticket system, and showcasing our...
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Customer Support Specialist
3 meses atrás
Porto, Portugal Ls Retail Tempo inteiroAre you passionate about providing exceptional technical support services?Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at LS Retail as a Customer Support Specialist, where you'll play a key role in delivering exceptional online technical support to customers. The service is offered to our customers 24/7...
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Smartex.ai Technical Support Expert
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Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob OverviewThe Umbrella Functional Consulting & Support Team is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing Service Level Agreements (SLAs).About the RoleWe are looking for an...
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Customer Support Specialist
3 meses atrás
Porto, Portugal LS Retail Tempo inteiroAre you passionate about providing exceptional technical support services? Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at **LS Retail** as a **Customer**Support Specialist**, where you’ll play a key role in delivering exceptional online technical support to customers. The service is offered to our...
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Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Transcom Tempo inteiroCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Transcom. As a German Language Guru, you will be responsible for providing exceptional customer support to our clients through multiple channels.Key Responsibilities:Provide customer support via phone, email, and chatOffer solutions and respond to...
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Customer Support Expert
4 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroJob SummaryAs a Customer Support Specialist at Cross Border Talents, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues.Key Responsibilities:Respond to...
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Customer Support Specialist
Há 1 mês
Porto, Porto, Portugal Minacs Tempo inteiroJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a German-speaking Support Agent, you will be the voice of our company, providing exceptional customer service to our clients via phone, email, chat, and social media channels.Key ResponsibilitiesProvide timely and effective support to our...
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Customer Support Representative
2 semanas atrás
Porto, Porto, Portugal Delagroup Tempo inteiroJob Title: Customer Support RepresentativeAbout the RoleWe are seeking a skilled Customer Support Representative to join our team at Delagroup. The ideal candidate will have excellent communication skills and be proficient in English at a C1 or C2 level.ResponsibilitiesProvide high-quality customer support via phone, email, and chatResolve customer...
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Customer Support Specialist
Há 3 dias
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Overview: As a Customer Support Specialist at Bluwalk, you will be the primary point of contact for clients, ensuring exceptional customer satisfaction and loyalty through proactive and responsive support.