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Italian Customer Support

Há 1 mês

Lisboa, Portugal Smart-Recruitments Tempo inteiro

Remote Work in Portugal - Equipment provided Responsibilities: Assist Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting. Provide account and application support to Customers namely with regards to software functionality. Provide accurate and real-time responses to the customers inquiries. Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Qualifications: Fluent level of Italian (C1/C2) English B2 Experience in Customer Service (preferable) Good communication and soft skills Offer: Salary 1000 month x 14 months Meal allowance of 7,23 net per day(paid in Meal Card) Monthly performance bonus up to 175 Training by certified instructors Private health insurance Many other benefits Equipment

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