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Customer Support with Italian
2 meses atrás
Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.
- **
Easy online recruitment process** (phone call and video interview)
- ** No Experience Needed**: What matters are your language skills and willingness to learn new things
**About the project**:
- You will be providing services for Italian-speaking clients and help them solve any problems or inquiries they might have regarding the product or service offered by the company._
**Your tasks**:
- Receiving telephone calls from clients wishing to obtain various types of information concerning the product or service
- Provide accurate, valid and complete information by using the right methods/tools
- Follow communication procedures, guidelines and policies
- Handling clients' requests: policy changes, cancellations, claims, updating payment details
**What you need**:
- Fluency in Italian (must be at least C1)
- Fluent in English (at least C1)
- Nice to have previous Customer Support experience
- Ability to communicate clearly and effectively
**What you will gain**:
- ** Competitive Salary**:
- Performance Bonus
- ** Private Health Insurance**:
- ** And more**
Are you ready to embark on a new journey in your career?
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